We are seeking a reliable and detail-oriented Administrative Scheduling Assistant who is familiar with the Flagler County area to join our team. The primary focus of this role is to connect with current customers and schedule their upcoming service appointments. You will also be responsible for organizing and maintaining the daily schedule for all field employees and preparing the necessary paperwork for the next day's appointments. The ideal candidate is self-motivated, dependable, and professional, capable of working independently with minimal supervision while contributing effectively as part of a team. Integrity, trustworthiness, and a strong commitment to ensuring smooth office operations are essential.

Schedule:

Monday through Friday, 8:30 a.m. - 4:30 p.m. 38-40 hours per week This is a non-smoking environment, including vaping. All applicants must successfully pass a background check and drug screening.

Responsibilities:

Manage time efficiently to complete tasks accurately and on schedule, in compliance with company policies. Communicate with customers to schedule service appointments. Handle incoming phone calls and correspondence (email, mail, etc.). Create and maintain accurate customer records and internal databases. Prepare next-day paperwork for scheduled appointments. Support colleagues and contribute to a positive work environment.

Skills and Qualifications:

Strong working knowledge of the Flagler County area is required , including familiarity with local communities, major roads, and surrounding service areas. Candidates must be able to efficiently plan and schedule appointments based on geographic location. Previous experience scheduling service appointments is required. Candidates must be comfortable organizing schedules, grouping appointments geographically, adjusting routes as needed, and maximizing efficiency for field technicians. Must be coachable, receptive to feedback, and willing to learn and follow established company processes and procedures. The ability to adapt to direction and consistently follow systems already in place is essential. Minimum 2 years of office experience , preferably in an administrative, dispatching, scheduling, or service-based environment. Proven ability to manage a high volume of outbound phone calls while maintaining excellent customer service. Excellent communication, organizational, and multitasking skills. Ability to prioritize changing schedules, handle last-minute adjustments, and remain professional in a fast-paced environment. Positive attitude and professionalism under pressure. Ability to create and post content on social media platforms would be an asset. High school diploma or equivalent required. Previous experience using multi-line office phone systems is a plus. If you take pride in delivering reliable support and enjoy helping customers while keeping a busy schedule running smoothly, we'd love to hear from you.

Job Type:

Full-time Pay:

From $16.50 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Are you able to work from the hours of 8:30AM to 4:30PM? Do you have reliable transportation? We are a nonsmoking facility. Are you able to fulfill that requirement?

Experience:

Office:

2 years (Required) Appointment scheduling: 1 year (Preferred)

Location:

Palm Coast, FL 32137 (Preferred)

Work Location:

In person