About the

Role Key Responsibilities DSP Management:

Onboard, negotiate contracts, and build strong partnerships with Delivery Service Partners (DSPs).

Operational Support:

Provide daily support to DSPs to resolve delivery bottlenecks and ensure smooth workflow.

Delivery Performance:

Track package status, ensure high on-time delivery rates, and drive customer satisfaction.

Compliance:

Ensure DSPs follow company policies, safety standards, and contractual obligations.

Process Optimization:

Analyze operational metrics to drive continuous improvements across station processes.

Requirements & Qualifications Language Requirements :

Fluent in English is a must , Mandarin & English is a plus!

Experience:

Experience in logistics operations, warehouse management, or vendor/DSP management.

Shift Flexibility:

Able to work operational shift schedules (e.g., 5:00 AM - 2:00 PM / 6:00 AM - 3:00 PM).

Key Skills:

Strong negotiation, multi-tasking, communication, and problem-solving abilities in a fast-paced environment.

Systems & Tools:

Knowledge of logistics tools (WMS, TMS, ERP/AS400) and data analysis tools (Excel, SQL, Tableau) is a plus.

Shift Schedule & Perks Typical Shift Hours:

5:00 AM - 2:00 PM / 6:00 AM - 3:00 PM (Shift work)

Early/Late Shift Allowance :

Shifts starting before 6:00

AM :

$10 / day Shifts ending after 10:00

PM :

$15 / day What We Offer Competitive compensation package + shift allowances Rapid career growth opportunities in an expanding last-mile logistics network Fast-paced, dynamic, and inclusive team culture

Pay:

$20.00 - $23.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person