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Siouxland Orthodontics

Front Desk & Scheduling Coordinator

Entry-Level JobVerifiedNo experience needed

Career Insights for Scheduler / Operations Coordinator

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Based on Iowa data

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What they do

A Scheduler or Operations Coordinator provides scheduling and logistical support for an office, company or organization. May specialize in scheduling required for production or for administrative work.

$53,913 / year median in Iowa

+8% projected growth

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Job Description

If you love people, thrive on a fast-paced day, and want a job that actually feels meaningful, you'll fit right in at Siouxland Orthodontics. Our front desk team is the face of our practice—welcoming families, keeping the schedule flowing, and helping patients feel comfortable from the moment they walk in. Orthodontics is a fun place to work. We get to see real transformations: crooked to straight, shy to confident, reluctant to vibrant. We build relationships with families, celebrate milestones, and make new friends every day. Bilingual English/Spanish is strongly preferred —we serve a diverse community and want every patient to feel understood and cared for. What you'll do You'll be the first point of contact for our patients and an essential part of keeping the day running smoothly. Greet patients and families with warmth and professionalism Answer phones, respond to questions, and help patients feel taken care of Schedule and confirm appointments with great attention to detail Check patients in/out and support an efficient, on-time clinic flow Collect/update patient information and help maintain accurate records (HIPAA compliant) Verify insurance details and assist with basic eligibility checks Communicate clearly with the clinical team to coordinate patient needs Support general administrative tasks (scanning, data entry, correspondence, etc.) What we're looking for We're looking for someone who is kind, outgoing, reliable, and a true team player . Bilingual English/Spanish (preferred) Friendly, energetic, and enjoys meeting and helping people Dependable and punctual—your role matters to the whole team Organized and able to multitask while staying calm and positive Tech savvy: comfortable using computers for scheduling, charting, and everyday office tools Strong communication skills (in-person, phone, and written) Experience is a plus, not a requirement. Dental/orthodontic or medical front desk experience is helpful, but we can train the right person from scratch. If you're motivated and eager to learn, we'll teach you what you need to succeed. Growth opportunity (this matters) This role is a great "front door" into our practice. We believe in developing talent. Cross-training available (clinical support, treatment coordination, insurance, admin) Opportunity for promotion for high performers If your resume and strengths fit another area of the office, we're open to exploring that path as well If you're driven to grow and achieve more, you can advance quickly here. Why Siouxland Orthodontics Supportive, upbeat team culture Great hours and benefits A workplace where your attitude and effort truly make a difference A patient experience focused on kindness, confidence, and community Location / Schedule This is an in-office position in Sioux City . We're not hiring for remote work—our patients need to see you, and you'll be a key part of the Siouxland Orthodontics brand and experience. Ready to apply? Apply on Indeed and include a short note telling us why you'd be great at the front desk
Pay:
$17.00 - $23.00 per hour
Benefits:
401(k) Dental insurance
Work Location:
In person