Job Overview We are seeking a dynamic and highly organized Scheduler n Processor to join our team! In this vital role, you will coordinate and manage care givers appointments, streamline planning, and ensure efficient communication across departments. Your proactive approach will help optimize logistics operations, enhance customer satisfaction. This position offers an exciting opportunity to contribute to a fast-paced environment where your organizational skills and technical expertise will make a tangible impact every day, Come grow with us. Responsibilities Schedule care givers. Coordinate with internal teams, drivers, customers, and third-party providers and insurance companies to ensure timely service requests are meet with IDoA and insurance contracts. Manage multi-line phone systems to handle inquiries, provide updates, and resolve scheduling conflicts with professionalism and courtesy. Maintain accurate data entry record Monitor GPS and clients planning activities. Communicate effectively via phone calls and internal messaging platforms to facilitate smooth operations and activities. Communication and work with office management to ensure compliance and processing complete for all clients and care giver. Requirements Proven experience with IDoA, Illinois.gov, MCO's and other market. Strong knowledge of management systems. Familiarity with GPS technology. Excellent organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment. Exceptional communication skills—both verbal and written—and phone etiquette for interacting with clients and team members. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) along with data entry accuracy. Ability to handle multiple tasks simultaneously using multi-line phone systems and internal communication channels. Join us as an Office Scheduler N Processor and become a key player in ensuring our operations run smoothly! Your expertise will help us deliver exceptional service while supporting our commitment to efficiency, safety, and customer satisfaction.

Pay:

$17.50 - $22.50 per hour

Benefits:

Flexible schedule People with a criminal record are encouraged to apply

Work Location:

In person