Description:

Join Our Orthodontic Team! Now Hiring a Front Desk Scheduling Coordinator (Full-Time) Are you warm, welcoming, and ready to make a difference in patients' lives? We are looking for a personable and professional team member to join our growing orthodontic practice! This position is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and brings a positive attitude to work every day.

Schedule:

Full-time:

4 days a week (Monday-Friday with rotating day off during week based on practice needs) Additional hours may be available to cover staff vacations Must be able to rotate among our four locations: Crown Point, Schererville, St. John, and Valparaiso Day and evening shift rotation required (11:30am-7:00pm, 8:30 am-5:00pm, & 7:30am-5:00pm shifts)

Position Overview:

Our Scheduling Coordinators are true customer service superheroes — part concierge, part scheduling expert. You'll greet and assist families, help manage appointment schedules, and play a key role in keeping our practice running smoothly.

Responsibilities:

Greet and welcome patients and families Schedule and confirm appointments Answer a multi-line phone system with professionalism and efficiency Post patient payments Complete front office tasks and duties as assigned Perform general administrative and clerical duties as needed

Qualifications:

High school diploma or equivalent Strong computer skills Proficiency in Microsoft Word and Excel Familiarity with copier, fax, and credit card processing equipment

Bonus:

Prior experience in orthodontics or dental field, and knowledge of related terminology

Skills We're Looking For:

Outgoing, friendly personality— even under pressure Ability to multi-task and meet deadlines Excellent written and verbal communication Strong grammar, spelling, and punctuation Legible handwriting and basic math skills Organized, reliable, and able to work independently

Compensation & Benefits:

Competitive pay based on experience Bonus opportunities Paid vacation Possible 401(k) plan (restrictions apply) Additional perks included in employee package If you're someone who enjoys celebrating patients and families, keeping things running smoothly behind the scenes, and being part of a high-energy, supportive team — we want to hear from you!

Requirements: