Operations Associate

Description Are you a self-motivated individual who thrives in fast-paced environments and values organization? Join our team in a role where you can contribute your unique skills and drive to a team dedicated to innovation and excellence. What you will receive… Unlimited growth based on your performance. Ownership in the company in the form of stock via the Houchens Industries ESOP. A long-term career with substantial development and advancement opportunities. Opportunity to collaborate within a production team model to ensure efficient operations and optimal output. Comprehensive medical, dental, and vision plans, and many more supplemental benefits. Work-life balance. Plus, much more! What is Houchens Insurance Group? We are a 100% employee-owned company with a great culture and excellent benefits. We're big on growing and celebrating the talent that we hire. Houchens Insurance Group is dedicated to embodying the three fundamental pillars of service: 1. Clients 2. Co-owners 3. Communities By placing equal emphasis on meeting the needs of our clients, fostering a supportive environment for our co-owners, and actively contributing to the betterment of our communities, we strive to create a positive and impactful experience for all. To learn more about Houchens Insurance Group, visit us on LinkedIn . Summary Performs various highly responsible, confidential, and complex administrative functions for the Operations leader and unit. 70%

Administrative Support:

Conducts assistant functions for the Operations unit. Manage scheduling, calendar coordination, and meeting logistics. Prepare, edit, and distribute documents, reports, and presentations. Maintain organized records, files, and databases to ensure accessibility and accuracy. Handle email correspondence, phone calls, and other inquiries in a professional manner. Assist in maintaining confidential files and handling sensitive information with discretion. Perform data entry, update spreadsheets, and generate reports as needed. Completes special projects/tasks as needed. 20%

Communication & Documentation:

Serve as a point of contact for internal and external stakeholders. Prepare meeting agendas, take detailed notes, and track follow-up actions. Draft communications, memos, and announcements, as needed. 10% Determination Displays commitment and initiative to meet department and agency education goals as set forth in the organization's education program. Requirements Education and/or Experience 1-3 years of experience in an administrative, clerical, or office support role.