Scheduling Coordinator

Scheduling Coordinator

OMS360 - 5.0

Richmond, KY Job Details 4 days ago Qualifications Computer operation Microsoft Outlook Phone communication Computer literacy Maintaining patient confidentiality High school diploma or GED Decision making Technical Proficiency Client interaction via phone calls

Full Job Description Mission:

The primary role of the Scheduling Coordinator is to schedule office appointments with patients while contributing to a "white gloves" treatment.

Key Responsibilities:

Effective use of the phone in a courteous, friendly and professional manner to schedule appointments per office protocol Insure patient data is accurate and current by reviewing it with the patient Document patient information in computer Use discretion with all private information in a medical setting Verify insurance information with the patient Confirm appointments daily Travel to other offices as necessary.

Requirements of the position:

Experience in a medical/dental environment. (Minimum of 1 year) Minimum of a high school education or equivalent.

Essential Job Skills:

Effective written, verbal and electronic communication. Excellent organizational and multi-tasking skills Ability to handle high volume of phone calls. Ability to take initiative and exercise independent judgment, decision-making and problem-solving expertise Ability to maintain confidentiality Computer proficiency in Outlook, Word, Excel and PowerPoint Practices shared accountability with other functional areas of the business OMS360 is an Equal Opportunity Employer (EEO).

OUR CORE VALUES

Teamwork:

We are one community; partners with a shared vision of success. We are more powerful together than alone.

Integrity:

We communicate honestly, transparently, and authentically. We take responsibility for our actions, building our reputation by doing what is right.

Growth-Minded:

We seek to constantly adapt and improve. We provide pathways for personal and professional fulfillment.

Excellence:

We are a performance-driven organization, with a passion for excellence in service and outcomes. We are committed to being the best version of ourselves each day.

Respect:

We actively listen and seek to understand. We are welcoming to all; treating others with dignity, compassion, and kindness.