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Robert Half

Customer Operations Specialist

Pay: Not specified

Posted: 2 weeks ago

Location: Newton, MA (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 10/3/2026

Career Insights for Scheduler / Operations Coordinator

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Based on Massachusetts data

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What they do

A Scheduler or Operations Coordinator provides scheduling and logistical support for an office, company or organization. May specialize in scheduling required for production or for administrative work.

$60,392 / year median in Massachusetts

+9% projected growth

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Job Description

CUSTOMER

OPERATIONS

Our client is seeking a team-oriented individual to join their in-house customer service operations.

The role includes responsibilities such as ensuring timely and cost-effective product delivery, managing shipping or delivery issues, and effective communication with impacted parties. Tasks will also include order processing, shipping logistics, customer support, inventory coordination, warehouse communication, data analysis, and cross-functional collaboration. The ideal candidate will be able to excel in a non-structured work environment-friendly approach. If this sounds like you, we should chat!

Bachelor's Degree in Business, Finance, or related discipline, required
Excellent written and verbal communication skills
Technical proficiency using Microsoft Office Suite