About the Role Great Lakes Radiant & Industrials is seeking a dependable, self-motivated Branch Operations Associate to support our growing Georgia location. This is not a traditional warehouse position or a call center job . Instead, we're looking for someone who enjoys variety throughout the day and is comfortable switching between customer service, warehouse operations, shipping, receiving, and general branch support. One moment you may be answering customer calls, preparing quotes, or assisting a customer at the front counter. The next, you may be picking and packing an order, receiving inventory, or preparing a shipment for UPS or an LTL carrier. Because we are a small branch office, we're looking for someone who is organized, adaptable, and able to work independently while staying connected with our team. Training includes both hands-on instruction in our Fayetteville office and ongoing virtual training through Microsoft Teams with experienced team members located in our other offices. If you enjoy staying busy, learning new skills, and working in a position where every day is different, we'd love to hear from you. Key Responsibilities Customer Service & Branch Operations Answer incoming phone calls and direct calls or take detailed messages as needed. Provide friendly, professional customer service by phone, email, and in person. Assist customers with product inquiries, pricing, order status, and basic technical support. Prepare customer quotes and process sales orders accurately. Learn our commercial heating products and continue expanding your product knowledge. Communicate with team members in other locations using Microsoft Teams and Microsoft Office. Warehouse & Shipping Receive, inspect, organize, and stock incoming inventory. Pick, pack, and prepare customer orders for UPS, FedEx, and LTL freight shipments. Assist customers with order pickups. Maintain accurate inventory and participate in monthly inventory counts. Deliver product locally using a company-provided vehicle when needed. Operate a forklift (training and certification provided). Maintain a clean, organized, and safe warehouse. Qualifications Required Valid driver's license. Ability to safely lift, carry, and move boxes weighing up to 75 pounds on a regular basis throughout the workday Resume required with application.

Warehouse:

1 yr (Required)

Customer Service:

1 yr (Required)

Microsoft Office:

1 year (Required) Skills & Attributes Self-motivated and dependable. Comfortable working independently in a small branch environment. Strong organizational and time management skills. Ability to prioritize multiple tasks and adapt throughout the day. Excellent communication and customer service skills. Willingness to learn technical products and new systems. Positive attitude and strong work ethic. Why Join Us? Flexible part-time schedule (15-25 hours per week) Monday-Friday business hours (8:00 AM-4:30 PM) Competitive hourly pay Professional development and ongoing training Forklift certification provided Small team environment where your contributions make a direct impact Opportunity to grow with an expanding company Great Lakes Radiant & Industrials is an Equal Opportunity Employer M/F/Disability/Veteran.

Pay:

$20.00 - $22.00 per hour

Benefits:

Flexible schedule Application Question(s): We are looking for a candidate who can work part-time, 15-25 hours per week, on a schedule that is flexible for the applicant. Please confirm this schedule could work for you. Are you willing to operate a forklift (we will certify and train you on site)? to safely lift, carry, and move boxes weighing up to 75 pounds on a regular basis throughout the workday?

Experience:

Warehouse:

1 year (Required)

Customer Service:

1 year (Required)

Microsoft Office:

1 year (Required)

License/Certification:

Driver's License (Required)

Work Location:

In person