Scheduling Coordinator Full-Time | $50,000 Salary | Monday-Friday, 8:30a-5p| Frederick, MD (In-Person) Are you a critical thinker who has a knack for solving problems? Are you able to work well under pressure but still have the ability to provide top notch customer service? Do you have the compassion to foster and maintain healthy workplace relationships? If yes, you will make an impact as a Scheduler Coordinator for our In Home Care Agency. Job Summary Right at Home - Frederick, MD is seeking a reliable, problem - solving individual to fill our Scheduling and Administrative Coordinator role. This salaried position is a very integral part. You would work alongside another Scheduler Coordinator as a team. The ideal candidate must have a dynamic personality, be able to handle a high volume of calls, while enjoying problem solving, thinking on your feet, and piecing together moving parts like a puzzle. Critical thinking skills is important, since no two days are alike. Taking ownership of your workload, including detailed projects as assigned, possess outstanding time management skills, and be able to provide support to the office, in addition to reporting directly to the Office Manager. Responsibilities and Duties Scheduling all client shifts Appropriately matching Caregivers with assigned clients Maintain proper documentation (detail oriented) Closely monitor/verify time system ensuring Caregivers arrive timely at assigned shifts Collaborate with other schedulers to develop scheduling best practices Implement new innovative scheduling approaches to improve efficiency Build close relationship with clients and caregivers Ensure Client and caregivers are satisfied with scheduling services Qualifications and Skills Prior scheduling experience in a high-volume office Proficiency with scheduling software Organizational Skills - ability to prioritize tasks and manage time effectively independently. Strong verbal and written communication skills. Ability to resolve conflicts and handle rescheduling needs diplomatically Problem Solving - ability to anticipate scheduling conflicts and proactively find solutions. Adaptability to handle unexpected changes or emergencies. Ability to work well under pressure and maintain a calm demeanor. Strong teamwork and collaboration skills.
Job Type:
Full-time Pay:
From $50,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance