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J
JLL
Planner/Scheduler/Maximo Manager
Career Insights for Scheduler / Operations Coordinator
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Based on Michigan data
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What they do
A Scheduler or Operations Coordinator provides scheduling and logistical support for an office, company or organization. May specialize in scheduling required for production or for administrative work.
$51,331 / year median in Michigan
+7% projected growth
Job Description
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Position Overview The Planner/Scheduler Manager provides strategic leadership and daily operational oversight of the maintenance, housekeeping, and indirect materials management functions for a corporate facility. This role ensures the safe and effective maintenance of building systems, delivers exceptional tenant service, and manages the preventative maintenance program to maximize equipment uptime and lifecycle performance. The Planner/Scheduler Manager partners closely with the Senior Facility Manager and client Facility Area Manager to achieve operational excellence and client satisfaction.
Essential Duties and Responsibilities Leadership & Team ManagementLead and develop facilities staff to deliver expected service levels within prescribed budgetsManage work assignments for building technicians, vendors, and contractorsProvide coaching and performance management to direct reports throughout the year to achieve objectives and develop professional skillsAddress employee performance issues promptly and effectivelyPursue training resources to improve team capabilities and technical competencies Operational ExcellenceOversee preventative maintenance program to ensure building systems meet or exceed rated uptime and lifecycle expectationsPerform daily facility inspections and coordinate outstanding projects with operations teamManage contractor activities on-site, ensuring compliance with all JLL and client policiesOversee overall service delivery of contracted services and vendor management programsEnsure all safety, compliance, and service delivery standards are met consistently Client & Stakeholder ManagementEnsure client satisfaction by providing seamless interface between client real estate organization and facilities operationsInterface directly with building occupants and tenants to resolve site issuesManage client expectations through leadership, responsiveness, and creative problem-solvingProvide lead role in monitoring and increasing customer satisfactionCollaborate with JLL teams on lease administration and tenant coordination Financial & Reporting ManagementPrepare and manage monthly operating budgets and forecastsComplete monthly variance reports and analyze budget performanceRecommend capital improvements and prepare operating budget reportsOversee monthly, quarterly, and annual reporting requirements based on client needsComplete all facilities-related reports accurately and on time following client record-keeping policies Performance & ComplianceFollow annual performance plan and accomplish Key Performance Indicators per client Performance AgreementEnsure compliance with JLL and client audit standardsImplement and maintain JLL and client safety programsShare innovations and best practices with JLL Facilities Management teamsMaintain knowledge of standard business accounting practices and real estate operationsRequired Skills and Qualifications6+ yearsof facilities management experience in corporate environment, third-party service provider, or consulting capacityStrong leadership and people management skills with proven ability to develop high-performing teamsProficiency with Computerized Maintenance Management Systems (CMMS)Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook, Word)Strong interpersonal and communication skills with ability to present to diverse audiencesExcellent problem-solving abilities and analytical thinkingProven record of delivering exceptional internal and external customer serviceDemonstrated ability to develop successful... For full info follow application link. JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran's status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Planner/Scheduler ManagerBusiness Line:
Facilities ManagementLocation:
Lake Orion, MIEmployment Type:
Full-TimeAbout JLLJLL (NYSE:
JLL) is a leading professional services firm that specializes in real estate and investment management. We help clients buy, build, occupy, manage and invest in a variety of real estate assets. Our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions.Position Overview The Planner/Scheduler Manager provides strategic leadership and daily operational oversight of the maintenance, housekeeping, and indirect materials management functions for a corporate facility. This role ensures the safe and effective maintenance of building systems, delivers exceptional tenant service, and manages the preventative maintenance program to maximize equipment uptime and lifecycle performance. The Planner/Scheduler Manager partners closely with the Senior Facility Manager and client Facility Area Manager to achieve operational excellence and client satisfaction.
Essential Duties and Responsibilities Leadership & Team ManagementLead and develop facilities staff to deliver expected service levels within prescribed budgetsManage work assignments for building technicians, vendors, and contractorsProvide coaching and performance management to direct reports throughout the year to achieve objectives and develop professional skillsAddress employee performance issues promptly and effectivelyPursue training resources to improve team capabilities and technical competencies Operational ExcellenceOversee preventative maintenance program to ensure building systems meet or exceed rated uptime and lifecycle expectationsPerform daily facility inspections and coordinate outstanding projects with operations teamManage contractor activities on-site, ensuring compliance with all JLL and client policiesOversee overall service delivery of contracted services and vendor management programsEnsure all safety, compliance, and service delivery standards are met consistently Client & Stakeholder ManagementEnsure client satisfaction by providing seamless interface between client real estate organization and facilities operationsInterface directly with building occupants and tenants to resolve site issuesManage client expectations through leadership, responsiveness, and creative problem-solvingProvide lead role in monitoring and increasing customer satisfactionCollaborate with JLL teams on lease administration and tenant coordination Financial & Reporting ManagementPrepare and manage monthly operating budgets and forecastsComplete monthly variance reports and analyze budget performanceRecommend capital improvements and prepare operating budget reportsOversee monthly, quarterly, and annual reporting requirements based on client needsComplete all facilities-related reports accurately and on time following client record-keeping policies Performance & ComplianceFollow annual performance plan and accomplish Key Performance Indicators per client Performance AgreementEnsure compliance with JLL and client audit standardsImplement and maintain JLL and client safety programsShare innovations and best practices with JLL Facilities Management teamsMaintain knowledge of standard business accounting practices and real estate operationsRequired Skills and Qualifications6+ yearsof facilities management experience in corporate environment, third-party service provider, or consulting capacityStrong leadership and people management skills with proven ability to develop high-performing teamsProficiency with Computerized Maintenance Management Systems (CMMS)Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook, Word)Strong interpersonal and communication skills with ability to present to diverse audiencesExcellent problem-solving abilities and analytical thinkingProven record of delivering exceptional internal and external customer serviceDemonstrated ability to develop successful... For full info follow application link. JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran's status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.