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Bell & Associates Insurance Services LLC

Appointment Setter- $15hr + Bonuses/ Part Time Flexible

Career Insights for Scheduler / Operations Coordinator

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Based on Michigan data

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What they do

A Scheduler or Operations Coordinator provides scheduling and logistical support for an office, company or organization. May specialize in scheduling required for production or for administrative work.

$51,331 / year median in Michigan

+7% projected growth

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Job Description

Appointment Scheduler Job Post (10 hrs/week, in-office)
Title:
Part-Time Appointment Scheduler / Client Intake Coordinator (Insurance Agency)
Overview:
We are a growing insurance agency looking for a motivated, organized Appointment Scheduler to help manage client communication and schedule appointments for our sales team. This role is focused on client coordination, lead follow-up, and appointment scheduling , not selling insurance. This is a part-time in-office position with growth potential as the agency expands.
Schedule:
Approximately 10 hours per week (in-office) Flexible scheduling within business hours
Compensation:
Hourly pay (based on experience) Monthly performance bonus when office appointment and retention goals are met Complimentary life insurance policy provided after qualification period Growth opportunity into higher-level office or client coordination roles as the agency scales
Responsibilities:
Answer incoming calls and assist clients professionally Follow up on missed calls and online inquiries Schedule and confirm client appointments for the sales team Maintain accurate records of leads and client interactions (Google Sheets / CRM) Ensure all leads are contacted and properly followed up Support general office intake and client coordination tasks
Ideal Candidate:
Strong communication skills (phone + written) Highly organized and reliable Comfortable working independently in a small office environment Basic computer and Google Sheets experience Positive, professional, and detail-oriented Prior customer service or office experience preferred but not required
Growth Opportunity:
This role is part of a growing insurance agency. As we expand, strong performers may grow into: Senior office coordinator roles Lead intake management Expanded scheduling and client operations responsibilities
Why This Role Matters:
You are a key part of ensuring no client is missed and every opportunity is properly scheduled. Your work directly supports the agency's growth and success.
Pay:
$15.00 - $16.00 per hour
Benefits:
Paid training
Work Location:
In person