Guest Malach Eye Specialists is seeking an organized, compassionate, and detail-oriented Surgery Scheduler to join our growing team. We are a brand-new comprehensive ophthalmology practice opening in October 2026 and are committed to providing exceptional patient care from the first office visit through surgery and postoperative recovery. The Surgery Scheduler plays a vital role in coordinating every aspect of the surgical experience. The ideal candidate is highly organized, communicates effectively with patients and healthcare professionals, and enjoys ensuring every detail is handled accurately. Responsibilities Coordinate and schedule cataract surgeries and other ophthalmic procedures Educate patients regarding the surgical process, expectations, and postoperative care instructions Schedule preoperative testing, medical clearances, postoperative visits, and follow-up appointments Coordinate surgery dates and availability with physicians, surgery centers, anesthesia providers, and referring offices Obtain insurance authorizations and verify benefits as needed Prepare and submit surgical paperwork and documentation required by surgery centers and hospitals Communicate with patients regarding surgery dates, arrival times, medication instructions, and preoperative requirements Maintain accurate surgical schedules and patient records within the electronic medical record (EMR) Answer patient phone calls regarding surgery scheduling, preparation, and postoperative questions, directing clinical concerns to the physician or clinical staff when appropriate Respond to patient portal messages related to surgical care Coordinate with pharmacies regarding postoperative medications and prescription questions Collaborate closely with physicians, technicians, front desk staff, and surgery center personnel to ensure efficient workflow Maintain strict patient confidentiality and HIPAA compliance Assist with other administrative duties and special projects as needed Qualifications Required High school diploma or equivalent Previous experience in medical scheduling, surgical scheduling, or a healthcare administrative role Excellent organizational and time-management skills Strong attention to detail Outstanding communication and customer service skills Ability to multitask in a fast-paced environment Proficiency with computers and electronic medical records Professional, positive, and team-oriented attitude Preferred Previous ophthalmology or optometry experience Experience scheduling cataract surgery or other ophthalmic procedures Familiarity with insurance verification and prior authorizations Experience with Optivate (formerly EyeMD) EMR Knowledge of Medicare and commercial insurance requirements related to ophthalmic surgery What We're Looking For We value team members who are: Compassionate and patient-focused Organized and detail-oriented Excellent communicators Calm under pressure Reliable and dependable Self-motivated and proactive Professional and courteous with patients, coworkers, and referring providers Adaptable and eager to learn Team players who enjoy helping build a positive workplace culture Schedule Full-time preferred Monday-Friday No evenings No weekends PTO Paid holidays Joining our practice means becoming part of a close-knit team dedicated to delivering outstanding patient care in a modern, physician-owned ophthalmology practice. As one of our founding team members, you'll have the opportunity to help shape our patient experience and office culture while working alongside experienced surgeons committed to clinical excellence, teamwork, and compassionate care.

Pay:

Up to $25.00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance On-the-job training Paid time off Professional development assistance Referral program Retirement plan Uniform allowance Vision insurance

Work Location:

In person