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NM
Northwestern Mutual - Minneapolis
Operations Associate
Career Insights for Scheduler / Operations Coordinator
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Based on Minnesota data
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What they do
A Scheduler or Operations Coordinator provides scheduling and logistical support for an office, company or organization. May specialize in scheduling required for production or for administrative work.
$53,344 / year median in Minnesota
+3% projected growth
Job Description
Cowell Financial is an established, comprehensive financial advisory firm located in the beautiful Brainerd Lakes Area. We are committed to helping our clients achieve financial clarity and security through thoughtful advice and personalized service. As we grow, we're looking for a self‑disciplined, detail‑oriented Operations Associate to join our team and support the administrative backbone of our financial planning practice. The Operations Associate will work closely with the Director of Operations to ensure smooth execution of investment and insurance-related processes. This role combines client communication with backend administration and is ideal for someone who enjoys working in a fast-paced, collaborative environment and takes pride in accuracy, follow-through, and exceptional client service. Responsibilities include but are not limited to: Support the Director of Operations on a full range of departmental tasks across investment and insurance workflows Communicate directly with clients by phone and email to gather information, clarify instructions, and provide status updates Prepare and submit applications, paperwork, and account forms for insurance and investment products Execute directives reflecting client needs and internal priorities with precision and timeliness Keep up to date on software updates, new product offerings, and compliance requirements Participate in ongoing training and professional development to strengthen technical and industry knowledge