A Scheduler or Operations Coordinator provides scheduling and logistical support for an office, company or organization. May specialize in scheduling required for production or for administrative work.
During the training period, candidates may be asked to attend several evening training sessions between 6:00 PM and 9:00 PM to learn the company's routing and dispatch software. Position Summary Express Employment Professionals is seeking an organized and dependable Operations & Dispatch Coordinator to support a fast-paced logistics and delivery operation. This role serves as a critical link between warehouse operations, drivers, dispatch, and management to ensure efficient route execution and exceptional service levels. The ideal candidate will be comfortable working in a warehouse environment, assisting with package sorting, supporting route planning and coverage, monitoring daily deliveries, and helping resolve operational issues as they arise. This position requires strong communication skills, attention to detail, and the ability to multitask in a time-sensitive environment.
Key Responsibilities:
Sort Operations (35%) Assist with unloading and sorting packages during the morning operation Verify freight is accurately staged by route Identify and resolve missing, delayed, or misrouted packages Maintain a clean, organized, and efficient warehouse environment Support the Saturday scan and sort process, handling up to 300 packages independently Driver & Route Support (25%) Assist drivers with loading vehicles efficiently Reconfigure routes based on daily volume fluctuations Balance stops and workload between routes Identify opportunities to improve route efficiency and operational performance Dispatch Support (20%) Provide dispatch assistance during peak operating periods Monitor route progress throughout the day Communicate delays, service interruptions, and operational updates Assist in resolving delivery and customer service issues Route Coverage & Staffing Support (15%) Contact drivers regarding open route opportunities Coordinate emergency route coverage when needed Help maintain backup driver availability Escalate staffing shortages and coverage concerns to management Administrative Duties (5%) Update route and operational documentation Track and report operational issues Complete daily activity and performance reports Assist the Operations Manager with administrative tasks and special projects
Qualifications:
Previous logistics, transportation, warehouse, or distribution experience preferred Dispatch experience is a plus Strong computer and data-entry skills Ability to multitask and prioritize in a fast-paced environment Excellent verbal and written communication skills Strong problem-solving and organizational abilities Ability to lift up to 50 pounds Reliable transportation and consistent attendance Availability to work early morning hours and occasional evening training sessions What We're Looking For The successful candidate will be a proactive team player who can think quickly, communicate effectively, and help keep daily operations running smoothly. If you enjoy solving problems, supporting team success, and working in a dynamic logistics environment, we'd love to hear from you. Apply today through Express Employment Professionals•Eagan and join a team that keeps deliveries moving efficiently every day.
Pay:
$25.00•$27.00 per hour
Benefits:
401(k) matching Dental insurance Flexible schedule Paid time off Referral program Vision insurance
