Orthodontic Scheduling and Social Media Coordinator

Looking for a motivated, hard working, bubbly individual to join our fast paced orthodontic office! Daily front end tasks and social media posting will allow you to interact with our patients and team to help promote our business! Some of our weekly responsibilities can be found below: Be the greatest aspect of a patient's day Welcome and interact with patients with a big smile and a warm greeting Greet patients by name and update addresses, telephone numbers, and insurance information as appropriate Schedule all appointments and detail procedure and time needed Answer telephone and make appointments Monitor the schedule throughout the day to ensure all runs smoothly Maintain a short call list to aid in filling last minute openings Check account balances of patients coming in and prepare to discuss any monies due Adhere to all safety and health regulations Call any patient that is five minutes late to determine their status and inform the clinical staff Register new patients and provide necessary forms (welcome letter, patient information, and office policy) Keep patients informed of expected waiting time if the doctor is behind schedule Confirm appointments with patients two days in advance of an appointment Check messages before the morning huddle and update staff as to any changes Help Treatment Coordinator with New Patient Exams and Recall appointments Take and post payments Check patients in and out Scan in contracts, letters, extraction requests, and doctor letters received from outside offices Distribute new patient information Confirm bandings, debands, records appointments and any appointments that were not yet confirmed by patient/parent Oversee text/email reminders Record cancelled and failed appointments Make sure you have received lab appliances before patient's appointment Contact and reschedule missed appointments Research and verify patient's insurance benefits Help the clinical group when needed Keep up waiting room and bathroom appearance Helping create content and post regularly on our social media platforms

Job Types:

Part-time, Full-time Pay:

$18.00 - $25.00 per hour

Benefits:

401(k) matching Employee discount Health insurance Paid time off Uniform allowance

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 1 year (Preferred) Medical terminology: 1 year (Preferred) Computer skills: 1 year (Preferred)

License/Certification:

LDA Preferred (Preferred)

Work Location:

In person