Client Service Coordinator Non-Medical Homecare Agency | Compassionate Senior Care Since 1998 About Us We are a trusted non-medical homecare agency dedicated to providing top-quality, compassionate care that helps seniors maintain their independence at home. Since 1998, our franchise network has proudly supported families across the United States, delivering reliable, professional in-home care services they can count on. We are currently seeking a Client Service Coordinator to join our team. If you excel in a fast-paced environment, have strong attention to detail, and thrive on building meaningful relationships, we'd love to hear from you! Position Overview The Client Service Coordinator plays a vital role in connecting clients, families, caregivers, and referral sources. The ideal candidate is proactive, organized, an excellent communicator, and committed to delivering exceptional client service and satisfaction. Responsibilities Manage day-to-day scheduling and staffing needs Answer incoming calls and make prompt, informed decisions On-call rotation as needed Handle client onboarding and maintain required documentation Build and maintain strong relationships with clients, families, caregivers, and referral partners What We're Looking For Strong organizational and multitasking abilities Excellent verbal and written communication skills Excellent phone skills Positive, proactive attitude and ability to remain calm under pressure Commitment to client satisfaction and relationship building

Job Type:

Full-time Pay:

$43,000.00 - $48,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Education:

Associate (Preferred)

Experience:

Customer service: 5 years (Required) Computer literacy: 5 years (Required)

License/Certification:

Driver's License (Required)

Work Location:

In person