Surgery Scheduler

• Winston Salem (48141) Winston Salem
• Winston Salem, NC 27103 Apply Apply Description Why Join CEENTA?

CEENTA is the premier eye, ear, nose, and throat group in the Carolinas. You'll join a supportive, mission-driven team committed to providing exceptional patient care and a collaborative clinical environment. We are seeking a detail-oriented and patient-focused Surgery Scheduler to coordinate surgical care and support our physicians and clinical teams. In this role, you will serve as a key liaison between patients, providers, and care teams to ensure seamless scheduling and an exceptional patient experience. What You Will Do

• Schedule all surgical procedures for assigned physicians, including post-operative visits
• Serve as liaison between physicians, clinical teams, and patients
• Verify physician orders, CPT codes, and diagnoses for accuracy
• Prepare surgical documentation, including consents, clinical notes, and test results
• Coordinate surgical instruments, equipment, and scheduling logistics
• Manage physician block time and identify opportunities for improved scheduling efficiency
• Respond to patient inquiries and provide pre
• and post-operative instructions
• Document all patient communications accurately in the EHR
• Ensure accurate scheduling of procedures, including correct site, time, and resources
• Assist clinical team members with clinic support as needed A Typical Day Coordinate surgical schedules, communicate with patients and providers, prepare documentation, and ensure patients are fully prepared for their procedures while supporting clinic operations. Schedule Monday
• Friday, 8:00 AM
• 5:00 PM Hours may vary based on clinic and physician needs

Qualifications What You'll Bring Education:

High school diploma or equivalent required

Experience:

Minimum 1 year of experience in a medical office setting required

Preferred:

surgical scheduling, insurance verification, Epic experience Skills & Competencies

• Strong attention to detail and accuracy
• Knowledge of medical terminology, procedures, and workflows
• Excellent communication and customer service skills
• Ability to multitask in a fast-paced environment
• Strong problem-solving and critical thinking skills
• Proficiency in Microsoft Office and EHR systems (Epic preferred)