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U
UNILEVER
Process Optimization Specialist, Projects
Career Insights for Scheduler / Operations Coordinator
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Scorecard
Based on New Jersey data
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What they do
A Scheduler or Operations Coordinator provides scheduling and logistical support for an office, company or organization. May specialize in scheduling required for production or for administrative work.
$57,059 / year median in New Jersey
+6% projected growth
Job Description
Purpose of the Role The Process Optimization Specialist, Projects will support process optimization initiatives with a focus on special projects across logistics operations. This role will assist in documenting processes, developing SOPs, and supporting execution of core operational activities to improve efficiency, standardization, and quality. Key Responsibilities Support special projects focused on improving process efficiency, standardization, and execution Assist with the development and updates to standard operating procedures (SOPs) using established frameworks, document end-to-end processes and system interactions Identify process gaps, defects, and improvement opportunities, and update documentation accordingly Manage exception handling, including resolution of data gaps and carrier-related inquiries (L1 support) Maintain and update rates to ensure accuracy and support post-auditor requests and urgent invoice verifications Monitor and track end-to-end (E2E) process flows and support non-match invoice processing Support development of training materials, data validation/reporting, and cross-functional collaboration to drive process improvements Key Qualifications Bachelor's degree required (Supply Chain, Operations, Business, or related field) 2+ years of experience in logistics, supply chain, operations, or process improvement Interest in process optimization, automation, or continuous improvement initiatives Skills & Capabilities Strong attention to detail with solid organizational and documentation skills Ability to translate processes into clear, structured documentation Analytical mindset with ability to identify inefficiencies and improvement opportunities Proficiency in Excel, PowerPoint, and basic process mapping tools Strong communication and collaboration skills Ability to work in a fast-paced, project-based environment