As a Workflow Developer on the Securities Services Operations Transformation team, you will be part of the Intelligent Solutions team within the JPMorganChase CIB - Securities Services Operations Transformation organization. Your role involves building low code/no code solutions for operations users to enhance efficiency and streamline processes.
Job Responsibilities:
- Collaborate with business analysts, stakeholders, and cross-functional teams to gather and understand requirements. Partner with clients and stakeholders to design, ideate, wireframe, and prototype features and experiences.
- Translate business requirements into detailed technical specifications and workflows.
- Design and map processes by reviewing SOPs and creating detailed process flows.
- Utilize BPMN to model, optimize, and document business processes.
- Design, develop, and implement complex workflows using low code/no code platforms.
- Customize advanced forms/screens to enhance user experience and meet business needs.
- Perform thorough testing and debugging to ensure workflow quality and functionality.
- Integrate workflows with various APIs and third-party services.
- Provide technical support and troubleshooting for workflow-related issues.
- Support change management activities and monitor adherence to risk, controls, compliance, and regulatory requirements.
- Own end-to-end delivery tracking (scope, milestones, dependencies, risks/issues) and manage work execution through JIRA to ensure predictable outcomes.
Influence and align cross-functional stakeholders to remove blockers, drive decisions, and ensure teams meet committed timelines.
Required Qualifications, Skills and Capabilities:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience (3+ years) developing workflows using low code/no code platforms such as Pega, Appian, or PowerApps.
- Experience with BPM tools such as Camunda, Signavio, or similar platforms.
- Extensive experience designing and developing forms/screens.
- Excellent problem-solving skills and attention to detail.
- Strong communication and collaboration skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office applications, including Word, Excel, Visio, and PowerPoint.
- Demonstrated ability to influence without authority and drive delivery commitments across multiple teams.
Preferred Qualifications, Skills and Capabilities:
- Experience in database management and API integration.
- Familiarity with scripting languages (e.g., JavaScript, SQL) for custom logic and automation.
- Working knowledge of API connections and Messaging Queues (MQ).
- Experience in Agile methodology; Certified Scrum Master (CSM) or Certified Product Owner (CSPO) preferred.
- Basic proficiency in JIRA, Tableau, and Alteryx.
Final Job Grade and officer title ...