The Role A high‑initiative, multi‑functional Operations & E‑Commerce Associate to support our daily NJ operations and help drive the launch of our new BOPIS e‑commerce platform, Ikranti.com. This role is ideal for a young, energetic Jersey City resident who wants responsibility, variety, and growth — not just repetitive admin work. You will work closely with our Operations Manager and take ownership of tasks across warehouse coordination, office administration, logistics, and e‑commerce execution. Key Responsibilities Daily Operations Support — coordinate with warehouse staff, assist with inbound/outbound workflow, handle exceptions Right Hand to Operations Manager — take over tasks, manage follow‑ups, improve processes Inventory Oversight — counts, discrepancies, reporting Logistics Coordination — FedEx/UPS/LTL communication, delivery troubleshooting Office Administration — paperwork, filing, customer service overflow E‑Commerce Catalog Updates — product listings, images, descriptions, pricing Vendor Onboarding — communication, documentation, listing setup BOPIS Workflow Management — coordinate customer pickups and store handoffs Local Outreach — connect with nearby stores and partners Who We're Looking For High‑initiative personality — sees problems and solves them Cross‑functional comfort — warehouse + office + digital tasks Tech‑comfortable: Shopify, Excel, Google Workspace, WhatsApp Strong communicator, reliable, organized Must be comfortable working on‑site daily Strong preference for Jersey City residents (local reliability is critical) Why This Role Is a Great Fit for the Right Person You get exposure to two businesses (core operations + Ikranti) You work directly with senior leadership You get real responsibility, not just admin tasks You grow into a key operations role You become the right hand to a highly experienced Operations Manager You get a stable, long‑term position with upward mobility