Company DescriptionAbout KIPP New JerseyKIPP New Jersey is part of the nationally recognized "Knowledge Is Power Program" network of free, open-enrollment, college-preparatory public schools dedicated to preparing students for success in college and in life. In 2002, KIPP New Jersey first opened its doors in Newark's South Ward as a single class of 80 fifth graders and has since grown to educate students in grades K-12 across 18 schools in Newark, Camden, and Paterson. More than 90% of KIPP New Jersey students currently qualify for free or reduced meals.

Job DescriptionHere' what you should know:

As an Operations Coordinator, you will be the cornerstone of smooth and effective school operations. Your role involves being the first point of contact for families, students, and community members, ensuring a welcoming and organized environment in our main office. You will be responsible for a variety of tasks that contribute to the overall success of the school's operations, from managing communications to maintaining student files and supporting daily operational needs.

Here's what you'll be doing:

Front Desk Management:

 Welcome visitors, answer calls, and manage the visitor management system.

Administrative Support:

 Handle inquiries, assist with schoolwide communications, and manage office supplies.

Student Enrollment & Attendance:

 Support enrollment processes, maintain student records, and participate in efforts to improve attendance.

Operations Support:

 Assist with school events, maintain a clean and organized office, and contribute to the smooth operation of school systems.

Technology & Data Management:

 Maintain office technology, assist with Tier 1 technology support, and ensure accuracy in information systems.

QualificationsMust Haves:

SkillsBilingual:

Spanish (Highly Preferred)Excellent organizational and communication skills (both written and oral)High proficiency in Microsoft Office, Google Suite, and keyboardingAbilitiesPerform duties with a high degree of professionalism, customer-service, and positive energyCan work with a team on collaborative projectsRemain calm, flexible, and solutions-oriented in high-stress situations, competing priorities, and external pressures Do whatever it takes to ensure our teachers and students have what they need to be successfulBuild strong relationships with and relate to a diverse population of students, families, colleagues, and community membersSelf-starter and fast learner that can follow through independently on stated goals with high attention to detailNice-to-HavesPrevious experience in a customer service-oriented rolePrevious experience in an educational or non-profit settingProficiency in Spanish; may be considered a "must-have" depending on population servedBachelor's degreeAdditional InformationThe salary range for this role is $45,000-$50,000. Salary ranges at KIPP are set based upon the role level and function using benchmarks in the education and non-profit sector and allow for growth within the role. Individual compensation within this range will be set based on a variety of factors, including but not limited to: relevant professional experience and qualifications; education, skills and training; and market conditions. In addition to a competitive salary, we a generous benefits package including, but not limited to, the following: Robust benefits that include medical, dental, and vision Optional participation in the KIPP NJ 403b retirement plan, including matching contributionsA school-issued laptopGenerous Time-Off including 3.5-4 school vacation weeks (depending on the year), as well as, allocated sick and personal daysUp to 12 weeks 100% parental leave for primary caregiversEmployer paid life insuranceExtensive optional ancillary benefits including, short term and long term disability and accident and hospital indemnityOur organization is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Our organization will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation would impose an undue hardship on the operation of the organization. No questions on this application are asked for any unlawful purpose.