A Scheduler or Operations Coordinator provides scheduling and logistical support for an office, company or organization. May specialize in scheduling required for production or for administrative work.
NY LGBT Network seeks qualified candidates for a full-time Program Operations Coordinator. This position is responsible for 3 main areas: data entry and coordination; community center operations; and program support. The Program Operations Coordinator works out of the NY LGBT Network's Queens Center (Q-Center) at 35-11 35th Ave, Astoria, NY 11106 and reports to the Regional Director for Queens.
Principal Duties and Responsibilities:
Coordinating data entry, data cleaning, and analytics to meet multiple contract data reporting requirements Perform various data entry activities, including program participant utilization, contact information, and demographic data into various organization databases and systems Develop and maintain new data collection tools as needed Assist the Regional Director in program department operations and special projects, including but not limited to provider outreach, facilitating MOUs, and coordinating program events. Coordinate the inventory, ordering, and stocking of program and office supplies. Troubleshoot basic IT challenges for the Q-Center, including printer and telephone issues and coordinate with IT consultants to address larger IT difficulties Coordinate and record social media content for programs and service promotion and edit and post social media content as needed Manage data entry and upkeep of internal and external LGBT-affirming resource directories Participate in large-scale programs and events, such as the annual LGBT Youth Conference, Gender Affirming Resource Fair, and various Pride Initiatives Conduct community-based outreach activities to identify and engage program participants, including identifying new opportunities to connect and engage LGBT people as needed. Work on special operations projects and other duties as assigned
Qualification Requirements:
3 years of work experience, preferably in the non-profit field or Bachelor's degree Excellent computer skills, including Word, Excel, PowerPoint, Canva, and social media Excellent organization skills Good interpersonal and networking skills Solid written, verbal, and problem-solving skills Passion and motivation to be a part of the NY LGBT Network movement to help LGBT people to be themselves, stay healthy, and change the world People who represent the community being served are strongly encouraged to apply Bilingual English/Spanish preferred Flexible work schedule is a must, as this position requires working after-school and evenings and some weekends as needed
Salary and Benefits:
Salary range: $55,000 - $58,500 A mission-driven, affirming workplace committed to LGBTQ equity, inclusion, and belonging Generous paid time off (PTO) and paid holidays
Applications Procedure:
Qualified applicants should visit our website at www.lgbtnetwork.org/careers to apply. With each application, a resume and cover letter is required. Within the cover letter, please indicate any involvement in the LGBT community, whether it is as a professional, volunteer and/or activist. Applications that do not follow these guidelines will not be considered. No phone calls, please.
