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U.S. Care Systems, Inc.
Scheduling Coordinator-Home Care
Career Insights for Scheduler / Operations Coordinator
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Scorecard
Based on New York data
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What they do
A Scheduler or Operations Coordinator provides scheduling and logistical support for an office, company or organization. May specialize in scheduling required for production or for administrative work.
$57,984 / year median in New York
+3% projected growth
Job Description
Job Summary For over 40 years, U.S. Care Systems, Inc. has been providing quality, in-home care designed to help individuals maintain independence and safety in their own homes. Our home care agency is growing and we are looking for a reliable scheduling coordinator to support our field staff and families. If you thrive in a fast-paced environment and want to make a difference in our community, we want to connect with you!
Role:
Home Care Scheduling Coordinator Location:
Utica, NY (On-site)Hours:
8:30 am to 4:30 pm with flexibilityJob Type:
Full-Time M-F, Including On-Call Rotation We offer competitive pay of $18.00- $20 per hour What You Will Do
- Coordinate and optimize daily caregiver schedules, matching client needs with staff availability.
- Manage scheduling disruptions per call-ins, emergency coverage or client changes to ensure continuous care.
- Serve as a central point of contact between clients, families and field staff.
- Participate in an after-hours on-call rotation, including evenings, weekends, and holidays.
- Ensure compliance with agency policies and home care regulations. What We Are Looking For
- High School Diploma or GED required, Associates Degree preferred.
- Experience in home care/healthcare scheduling or staffing preferred.
- PCA certification a plus.
- Strong familiarity with home care workflows or electronic scheduling platforms.
- Exceptional communication and customer service skills; empathy is a must!
- A reliable, proactive problem-solver who stays calm under pressure.
- Ability to work in a fast-paced environment. What We Offer
- Competitive Base Salary plus additional financial incentives for rotating on-call shifts.
- Comprehensive medical, dental and vision insurance plans.
- Work-life balance with paid time-off and annual holidays.
- NYS Secure Choice Savings Program.
- On going training and professional growth opportunities.
- Supportive team environment.
- Meaningful work that makes a difference in people's lives.
WE ARE AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER.
Pay:
$18.00- $20.