A Scheduler or Operations Coordinator provides scheduling and logistical support for an office, company or organization. May specialize in scheduling required for production or for administrative work.
Care Scheduling Coordinator - Scheduling for our Caregivers in
Cincinnati and Dayton Schedule:
Monday - Friday | 8:30 AM-4:30 PM | On-Site at our office in
Blue Ash Pay:
Starting at $60K, Health Benefits, PTO, 401K As our Care Scheduling Coordinator, you'll play a critical role in the daily success of our agency. You'll serve as the key connection between clients, families, caregivers, and the office team — ensuring every shift is covered, every detail is handled, and every interaction reflects the high level of care we're known for. We're proud to be recognized with the Home Care Pulse Award as both an Employer of Choice and Provider of Choice — and we're looking for someone who will help us continue delivering an exceptional experience to both our caregivers and our clients. If you thrive in a fast-paced environment, enjoy solving scheduling puzzles, and take pride in keeping both employees and clients supported, this could be the perfect fit.
Job Functions of Care Scheduling Coordinator:
Manage the day-to-day caregiver and client schedule with accuracy and urgency Ensure all client shifts are staffed, confirmed, and completed Serve as a primary point of contact for clients, family members, and caregivers Handle schedule changes, call-offs, and coverage needs with professionalism and efficiency Support a positive experience for both caregivers and clients Partner closely with office leadership and care management staff Help drive strong caregiver engagement and high client satisfaction Maintain a high level of organization, follow-through, and attention to detail
Skills and Experience of Care Scheduling Coordinator:
Strong attention to detail and excellent organizational skills Ability to think logically, prioritize quickly, and problem-solve in real time Ability to work independently while communicating clearly and consistently Flexibility to work overtime when needed A calm, professional, and pleasant demeanor Strong communication and relationship-building skills Ability to juggle multiple priorities without letting things fall through the cracks Qualifications High School Diploma or GED required Associate's or Bachelor's degree in Business Administration or a related field is a plus Strong computer skills, including Microsoft Word and Excel Experience with WellSky is a plus, but not required Knowledge of medical terminology is preferred Prior scheduling, staffing, home care, healthcare, or office coordination experience is highly desirable
Benefits of Care Scheduling Coordinator:
401(k) with company match Health insurance Dental insurance Vision insurance Paid time off Competitive salary Opportunity to join an award-winning, mission-driven team
Pay:
From $60,000.00 per year
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
