Call Center Representative/Dispatcher/Scheduler/Quality Control

Call Center Representative/Dispatcher/Scheduler/Quality Control Access 2 Interpreters, LLC. - 3.2 Columbus, OH Job Details Full-time From $22 an hour 1 day ago Benefits Free parking Profit sharing Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Microsoft Excel High school diploma or GED Typing Full Job Description Dispatcher/Scheduler/Quality Control 7am - 3pm ($22.00/hr) We are looking for a Dispatcher/Scheduler to work with our Interpreters who are dispatched/scheduled to help people in need of Interpretation services in Hospitals, Courts, Schools and Social Service Agencies. We want someone who Has a keen eye for detail and an eagerness to learn Is flexible and can keep up in a fast-paced environment Is a team player Takes initiative and can multi-task Communicates professionally and efficiently in person and over the phone If this feels like the position for you, please respond with a detailed resume complete with education, previous work experience, and references. We are an EOE. Responsibilities and Duties Upon hire, our candidate will Manage a high volume of phone calls Schedule multilingual interpreters for assignments Conduct inspections and ensure quality control Collect, enter, and analyze data Submit reports Monitor and review progress and accuracy Complete a background check and pass a drug screen Qualifications and Skills We need someone who Has a high school diploma and customer service/dispatch experience Types at least 35 WPM and possesses intermediate computer skills (TEST

MAY BE ADMINISTERED

) Is proficient in Microsoft Excel (TEST

MAY BE ADMINISTERED

) Is willing to work from the office Benefits Our employee benefits include Paid holidays after 90 days Ten (10) days of Paid Time Off after 90 days Medical, Dental, Vision, and Life 401K and Profit Sharing Free parking