Surgical Scheduler/ Patient Access Representative Trillium Surgery Gahanna, OH Job Details Full-time $20 - $26 an hour 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance Life insurance Qualifications Customer communication Teamwork Scanning Medical scheduling High school diploma or GED Attention to detail Full Job Description Trillium Surgery is looking for a friendly, organized, and dependable Patient Services Representative / Surgery Scheduler to join our growing team. This is an important front-office position and often the first interaction our patients, families, and physician offices have with Trillium. We're looking for someone who enjoys working with people, communicates well, stays organized, and can confidently manage multiple priorities in a fast-paced healthcare environment. This is more than a traditional "front desk" role. You'll be involved throughout the patient scheduling process and work closely with our clinical team, physicians, and referring offices to help ensure each patient has a smooth experience from scheduling through the day of surgery. What You'll Do Welcome patients, families, physicians, vendors, and visitors to the surgery center Check patients in and obtain required demographic, insurance, and identification information Receive and coordinate incoming surgical cases from physician offices Schedule surgical procedures and maintain an accurate surgery schedule Communicate regularly with patients and referring physician offices regarding scheduling and procedure information Coordinate with the clinical team to ensure required information is available before the patient's procedure Assist with insurance information, benefit coordination, and pre-authorization processes Obtain previous medical records and other documentation needed before scheduled procedures Answer incoming calls and route questions to the appropriate team member Scan, organize, and maintain patient and facility documentation Maintain required facility logs and front-office records Help maintain an organized, welcoming, and efficient front-office environment Assist patients and families throughout their visit as needed Work closely with leadership and clinical staff to keep daily surgery-center operations running smoothly Perform additional administrative duties as needed What We're Looking For High school diploma or GED required Strong communication and customer-service skills Highly organized and detail-oriented Comfortable managing several tasks and priorities at once Professional, dependable, and able to work independently Comfortable communicating with physicians, medical offices, patients, and clinical staff Confident using computers, phones, email, and electronic systems Previous medical office, surgery center, hospital, or healthcare front-desk experience preferred Previous surgery scheduling experience is a plus Experience with insurance verification, benefits, or prior authorizations is a plus Who Would Be a Great Fit You may be a great fit if you are someone who notices the details, enjoys helping people, and likes being the person who keeps things organized behind the scenes. Our ideal candidate is warm with patients but also comfortable following up with physician offices, solving scheduling issues, and taking ownership of their responsibilities. Because we are a smaller surgery center, every member of our team matters. You won't be one person in a huge department—you'll work directly with our nurses, physicians, and Director and have a meaningful role in the day-to-day operation and growth of the center. About Trillium Surgery Center Trillium Surgery Center is an outpatient ambulatory surgery center in Gahanna, Ohio. We are focused on providing safe, efficient, high-quality care in a welcoming environment for our patients and their families. As our center continues to grow, we are looking for team members who want to grow with us and help build a positive, collaborative workplace. Position Details On-site position in Gahanna, Ohio Non-exempt / hourly Reports directly to the Director Daytime surgery-center environment No nights, holidays or weekends

Pay:

$20.00 - $26.00 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Health insurance Life insurance Paid time off Vision insurance Application Question(s): How many years of medical front desk/ reception experience do you have? Do you have any surgical scheduling experience? Are you comfortable collecting patient financial responsibilities? Ability to

Commute:

Gahanna, OH 43230 (Required)

Work Location:

In person