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Infinity Solar USA
Appointment Setter
Career Insights for Scheduler / Operations Coordinator
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Scorecard
Based on Oregon data
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What they do
A Scheduler or Operations Coordinator provides scheduling and logistical support for an office, company or organization. May specialize in scheduling required for production or for administrative work.
$58,833 / year median in Oregon
+8% projected growth
Job Description
Job Summary We are seeking an energetic and detail-oriented Appointment Setter to join our dynamic team! In this vital role, you will be the first point of contact for potential clients, responsible for engaging prospects through outbound calls and scheduling appointments that drive business growth. Your enthusiasm, excellent communication skills, and technical proficiency will help us build strong client relationships and ensure a seamless customer experience. This paid position offers a fantastic opportunity to develop your sales and customer service skills while working in a fast-paced, supportive environment. Duties Make outbound calls to prospective clients using a professional and friendly phone etiquette to generate interest and set appointments Engage with clients in multiple languages, including bilingual communication, to accommodate diverse customer needs Maintain accurate records of all interactions using Microsoft Office tools, including data entry into CRM systems or spreadsheets Follow up with leads via phone or email to confirm appointments and provide additional information as needed Provide exceptional customer support by addressing inquiries, solving client issues promptly, and maintaining positive client communication Manage scheduling calendars efficiently to optimize appointment slots and ensure timely follow-up Analyze call data and client feedback to improve outreach strategies and enhance overall appointment setting effectiveness Experience Previous experience in sales, customer support, or call center roles is highly preferred Proven ability to handle outbound calling campaigns with confidence and professionalism Strong organizational skills with the ability to multitask and prioritize effectively in a fast-paced environment Excellent written and verbal communication skills in English; bilingual abilities are a plus Familiarity with Microsoft Office applications (Word, Excel) and basic computer skills for data entry and analysis Demonstrated problem-solving skills in customer service scenarios, ensuring client satisfaction at all times Experience with phone etiquette, active listening, and maintaining professionalism during interactions Knowledge of data entry procedures, cash handling (if applicable), and technical proficiency in using various communication tools Join us as an Appointment Setter where your proactive approach will help us connect with clients effectively! We value your enthusiasm for sales and customer service excellence—come grow with us in a role that's both rewarding and impactful!