Associate, Operations & Development Act To Change Chicago, IL Job Details Full-time $21.63 - $26.44 an hour 13 hours ago Benefits Travel reimbursement Paid holidays Health insurance Dental insurance 401(k) Flexible spending account Paid time off Parental leave Vision insurance Flexible schedule Retirement plan Qualifications Project team coordination Teamwork Confidential information handling Writing skills Executive administrative support

Research Geometry Algebra Full Job Description Job Title:

Associate, Operations & Development Department:

Operations & Development Priority App Deadline:

September 13, 2026

Location:

Remote / must be based in

Chicago, IL Reports To:

Senior Manager, Operations & Development FLSA Classification:

Full Time Non-Exempt Salary Range:

$45,000-55,000 / $21.63-$26.44 per hour

Benefits:

Remote/flexible work environment, flexible benefits plan with medical, dental and vision benefits, retirement savings plan with employer match, PTO, paid federal holidays, professional development opportunities and paid work-related travel.

Application Link:

https://tally.so/r/2E655p (

NOTE:

applications will only be accepted when submitted using the above link) The Role The Associate, Operations & Development is a hands-on execution role responsible for keeping Act To Change's organizational operations, development systems, and administrative infrastructure organized, accurate, and moving forward. Working closely with the Senior Manager, Operations & Development, you will drive day-to-day execution across operations and fundraising, with a particular focus on optimizing, managing, and maintaining existing systems, establishing and maintaining best practices, managing organizational records, and ensuring that administrative and development processes are completed accurately and on time. You will serve as the day-to-day owner of select internal systems and tools, including ongoing CRM maintenance, organizational databases, development tracking systems, and other platforms. You will also support gift processing, donor acknowledgments, external giving platforms, accounts payable and receivable tasks, expense organization, and other back-office functions. This position is well suited for an organized, detail-oriented, resourceful professional who enjoys creating order, improving systems, and making sure the details get done. The Associate will work under the direction of the Senior Manager and Executive Director, translating priorities into consistent execution while proactively identifying gaps, inconsistencies, and opportunities to improve organizational processes. The Associate, Operations & Development reports to the Senior Manager, Operations & Development. The Organization Act To Change is a national 501(c)(3) nonprofit organization working to end bullying for Asian American and Pacific Islander (AAPI) youth. We envision a world where all youth, including within the AAPI community, have the opportunity to grow up feeling proud and supported in the development of their identity and sharing of their stories. What started as a landmark White House initiative in 2015 has evolved into an inspiring, youth-centered organization that ensures AAPI voices are at the forefront of the movement for belonging and inclusion. Act To Change was born from the urgent need to highlight the issue of bullying in schools across the country. While bullying is a universal struggle, AAPI youth often face unique cultural, religious, and linguistic barriers that can keep them from getting the help they need. Today, we don't just advocate for AAPI youth, we tap into their power as leaders and center them as architects of a world without bullying and hate. By placing young leaders at the forefront of our mission, we are transforming schools and communities where belonging is the norm. Act To Change leads educational programming that empowers K-12 youth to lead change and build safer, more inclusive communities, including the Youth Ambassador Program and Homeroom Collective. The Person As the Associate, Operations & Development, you will be a key executor and systems steward for a small, growing national nonprofit. You will help ensure that the organization's records are accurate, systems are clean, deadlines are tracked, communications are completed, and administrative processes run smoothly. You will work closely with the Senior Manager, Operations & Development to translate priorities into action. While the Senior Manager will provide strategic direction and oversee organizational operations and development, you will own the day-to-day execution of many of the systems and processes that make that work possible. You should be someone who sees an outdated spreadsheet and wants to clean it up, notices when a process is inconsistent and wants to create a better one, and takes pride in making sure the details are complete. You will need to be highly organized, comfortable with technology and databases, proactive about follow-through, and able to manage confidential information with discretion. Because Act To Change is a small organization, this role requires flexibility and a willingness to contribute across functions. The successful candidate will be comfortable moving between CRM cleanup, processing a gift, organizing receipts, drafting a communication, updating a website, researching a donor, and troubleshooting an internal system, all while keeping larger organizational priorities in view. To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Operations, Administrative Execution & Systems (50%) Manage and maintain cross-departmental operational systems and establish best practices across organizational systems, records, files, and workflows. Own day-to-day administration and maintenance of internal tools, databases, and platforms. Manage ongoing CRM maintenance, data entry, record cleanup, and data integrity. Maintain organizational trackers, calendars, dashboards, and shared documentation. Organize expenses and receipts in QuickBooks and support accounts payable and accounts receivable tasks. Execute updates to the Act To Change website and other external platforms. Support internal meetings, team logistics, and other administrative needs. Manage operations and general inboxes for Act To Change Identify operational gaps and implement process improvements with direction from the Senior Manager. Development & Fundraising Operations (40%) Manage gift processing, donor acknowledgments, thank-you notes, and related records. Maintain donor and prospect information in the CRM and external giving platforms, including Benevity. Maintain fundraising and grant calendars, trackers, deadlines, and reporting schedules. Conduct donor, prospect, grant, and funding research and synthesize findings for the Senior Manager. Support grant applications and reports through research, data gathering, and administrative execution. Draft donor and fundraising communications with direction and review from the Senior Manager. Coordinate information gathering, edits, approvals, and distribution. Maintain and organize development assets, including organizational information, program materials, impact data, donor materials, grant resources, and other fundraising documents. Provide administrative and logistical support for fundraising events, donor meetings, campaigns, and other development activities. Executive Support (10%) Draft Board communications and materials with direction from the Senior Manager and coordinate distribution. Support preparation for Board and leadership meetings and track follow-up items. Gather information and prepare materials for organizational reporting and planning. Collaborate across programs, communications, development, and operations to support organizational priorities. Manage the Executive Director's calendar and scheduling needs, coordinating meetings across internal and external stakeholders Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Prior Experience 2-4 years of relevant professional experience; equivalent experience will be considered. Experience managing databases, CRMs, spreadsheets, or other organizational systems. Strong administrative, organizational, and project coordination skills. Experience with fundraising, donor relations, nonprofit operations, or development preferred. Experience with QuickBooks or similar financial systems preferred. Nonprofit experience preferred.

Skills & Values Execution & Follow-Through:

Reliable, organized, and able to manage multiple priorities and deadlines. Attention to

Detail:

Maintains accurate records and notices inconsistencies or gaps.

Systems Thinking:

Enjoys organizing information, improving processes, and establishing repeatable systems.

Technology:

Comfortable learning and managing CRMs, databases, financial systems, websites, and other digital tools.

Communication:

Clear, responsive, and professional in written and verbal communication.

Problem Solving:

Resourceful, proactive, and comfortable troubleshooting and finding solutions.

Collaboration:

Works effectively across functions and contributes to a small, highly collaborative team.

Integrity & Discretion:

Handles sensitive financial, donor, organizational, and personnel information appropriately.

Mission Alignment:

Demonstrates commitment to Act To Change's mission and to creating safer, more inclusive environments for AAPI youth. Additional Requirements Authorized to work in the U.S. Act To Change does not currently offer employment visa sponsorship. Ability to work occasional evenings and weekends

Education/Experience:

Bachelor's degree from four-year college or university; or five or more years related experience and/or training; or equivalent combination of education and experience within the nonprofit operations and development space.

Language Ability:

Read, analyze, and interpret business, professional, technical, or governmental documents. Write reports, business correspondence and procedure manuals. Effectively present information and respond to questions from managers, customers, and the public.

Mathematical Ability:

Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Apply concepts of basic algebra and geometry.

Reasoning Ability:

Define problems, collect data, establish facts, and draw valid conclusions. Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Given this is a fully remote role, the noise in the work environment is dependent on where the individual chooses to work. Typically, individuals may opt-in to quiet environments to accommodate video conference meetings and phone calls. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequentlyrequired to sit, stand, and walk; use hands and fingers; and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Act To Change does not discriminate against any employee or applicant for employment because of actual or perceived sex, race, color, ancestry, citizenship, ethnicity, national origin, religion, age, disability (mental or physical), sexual orientation, gender identity or expression, marital status, pregnancy, breastfeeding or related medical condition, parenthood, genetic characteristic or information, military or veteran status, marital status, or any other characteristic protected under federal, state, or local law. This is a full-time position with duration contingent on funding and performance. Apply for this position at https://tally.so/r/2E655p. Applications for this position will only be considered when submitted using this link.

Pay:

$21.63 - $26.44 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Flexible schedule Flexible spending account Health insurance Paid time off Parental leave Retirement plan Vision insurance

Work Location:

Remote