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Cheyenne Radiology Group
Medical Scheduler
Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
Verified
No experience needed
Job Security
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Job Description
Job Duties and Responsibilities:
- Answer incoming scheduling calls promptly and professionally.
- Schedule imaging and procedures following modality-specific policies.
- Obtain and verify patient demographic information.
- Provide patients and referring providers with appointment preparation instructions.
- Save and attach incoming orders and lab results to patient accounts.
- Communicate with referring providers regarding incomplete or incorrect orders.
- Coordinate with referring providers, labs, and technologists to obtain missing information.
- Notify appropriate teams of same-day or next-day appointment changes.
- Enter and manage provider requests in the ARV system, ensuring accurate linking of duplicate entries.
Skills, Knowledge, and Abilities:
- Strong organizational skills with attention to detail.
- Excellent verbal, written, and interpersonal communication skills.
- Knowledge of medical terminology and clinic-based healthcare operations.
- Proficiency in using computers, multi-line phone systems, and fax machines.
- Ability to assess, problem-solve, and apply critical thinking skills.
- Effective multi-tasking abilities in a fast-paced environment.
Education and Experience Requirements:
- High School Diploma or equivalent.
- Customer service experience.
- Experience in a medical office setting.
- Knowledge of medical terminology.
Physical Demands:
- Prolonged sitting.
- Bending and stooping.
- Occasional lifting of up to 50 pounds.
- Normal hearing range.
- Manual dexterity for office tasks.