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Operations Specialist (Dual Credit)
Career Insights for Scheduler / Operations Coordinator
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Scorecard
Based on New Mexico data
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What they do
A Scheduler or Operations Coordinator provides scheduling and logistical support for an office, company or organization. May specialize in scheduling required for production or for administrative work.
$52,300 / year median in New Mexico
+11% projected growth
Job Description
Operations Specialist (Dual Credit)
University of Mexico Monthly:
$3,481.07 - $5,148.00 life insurance, remote work United States, Mexico, Gallup 705 Gurley Ave (Show on map) Sep 08, 2026 Requisition ID
req37925 Working Title
Operations Specialist (Dual Credit) Position Grade
11 Position Summary
PLEASE NOTE
This position is for the UNM Gallup
Branch, located in Gallup, NM, approximately 138 miles west of Albuquerque,
NM. The University
of Mexico has established branch colleges to serve the citizens of Mexico and to provide the highest quality of education for students pursuing
post-secondary education at different locations throughout the state. Branch
colleges respond specifically to the unique needs and multicultural
backgrounds of their respective communities by offering community education
programs, career education including certificate and associate degree
programs, and transfer programs that prepare students for upper division
entry into colleges and universities. The University of Mexico-Gallup
is seeking a dedicated and detail-oriented Operations Specialist/Dual Credit
Coordinator to lead and grow our dual-credit and concurrent enrollment
programs. This role serves as the central point of coordination between the
institution and K-12 partners, ensuring that dual-credit offerings are
compliant, well-administered, and provide a seamless experience for students,
families, and school partners. The ideal candidate combines strong
relationship-building skills with a solid understanding of education policy,
data management, and program administration. Key Responsibilities Program
Oversight Provide day-to-day oversight and
administration of the institution's dual-credit and concurrent
enrollment programs.
Monitor program performance,
identify areas for improvement, and implement process enhancements.
Coordinate course scheduling,
instructor credentialing, and course approval processes in partnership
with academic departments.
Serve as the primary point of
contact for internal stakeholders regarding dual-credit program
operations.
Prepare reports and
presentations on program status for institutional leadership and
governing bodies. K-12 Partner
Liaison Build and maintain strong
working relationships with K-12 district administrators, counselors, and
instructors.
Serve as the main liaison
between the institution and partner high schools, addressing questions
and resolving issues as they arise.
Facilitate regular communication
and meetings with school partners to align program expectations,
calendars, and updates.
Represent the institution at
K-12 partner events, counselor meetings, and community outreach
activities. Operating
Agreements & Compliance Develop, negotiate, and maintain
dual-credit operating/articulation agreements with K-12 partners.
Ensure agreements align with
applicable state statutes, administrative regulations, accreditation
standards, and institutional policy.
Monitor changes in relevant laws
and regulations and proactively update agreements and procedures to
maintain compliance.
Collaborate with academic
affairs, appropriate university administrative offices, and district
partners to review and renew agreements on a regular cycle. Admissions
& Onboarding Design and continuously improve
admissions processes specific to dual-credit students, ensuring clarity
and ease of use for students, families, and school counselors.
Develop onboarding materials and
experiences (orientations, guides, welcome communications) to help
students and parents understand expectations, responsibilities, and
resources.
Coordinate application,
placement testing, registration, and enrollment verification processes
with admissions and registrar offices.
Provide training and support to
high school counselors on institutional admissions requirements and
procedures. Data Collection
& Outcomes Tracking Collect, maintain, and analyze
data related to dual-credit enrollment, course completion, grades, and
student outcomes.
Track longitudinal outcomes such
as persistence, GPA, and degree/credential completion for former
dual-credit students.
Prepare data reports for
internal decision-making, state reporting requirements, and
accreditation or grant purposes.
Identify trends and opportunities
for program improvement based on outcome data. See the Position Description for additional information. Conditions of Employment Minimum Qualifications High school diploma or GED; at least 7 years of experience directly related to the duties and responsibilities specified. Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis. Preferred Qualifications Bachelor's degree
Experience in
higher education, K-12 partnerships, or student success initiatives
Ability to
collaborate across campus and with external partners
Experience
designing advising, student success, or access-focused programs
Strong
organizational, communication, and relationship-building skills
Commitment to expanding access and supporting students
who face barriers to higher education Additional Requirements Campus
Gallup Department
Gallup Branch Employment Type
Staff Staff Type
Regular - Full-Time Term End Date Status
Exempt Pay
Monthly:
$3,481.07 - $5,148.00 Benefits Eligible
This is a benefits eligible position. The University of Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information. ERB Statement
As a condition of employment, eligible employees working greater than .25 FTE as determined by the Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid. Background Check Required
Yes For Best Consideration Date
9/23/2026 Eligible for Hiring Incentive Eligible for Remote Work
No Eligible for Remote Work Statement Application Instructions Only applications submitted through
the official UNMJobs site will be accepted. If you are viewing this job
advertisement on a 3rd party site, please
visit UNMJobs to submit an application.
A complete application consists of:
(1) a completed UNM Jobs online application; (2) an updated resume; (3) a cover letter specifically addressing why you would be the best candidate for the position given the position description; and (4) three professional references that includes the names and contact information of the references.
Each of these items MUST be uploaded to your online application for applicant consideration.
PLEASE NOTE
When submitting your application materials, please ensure all attachments are uploaded in PDF format only for optimal viewing and processing. Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details. The University of Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class. The University of Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, Mexico Department of Health fingerprint screening, Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html.
Refer to https:
//policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance