UVA Outpatient Imaging Culpeper is seeking a friendly, organized, and customer-focused Scheduler I to join our patient-centered team. If you have strong communication skills, enjoy helping others, and are comfortable working in a fast-paced environment, we encourage you to apply!

Position Details:

Status:

Full-Time Schedule:

Monday-Friday, 8:00 a.m.-5:00 p.m., with a one-hour lunch

Location:

509 S. Main St., Suite 100, Culpeper, VA 22701

Work Arrangement:

Hybrid opportunity after successful completion of required in-person training

What You'll Do:

As a Scheduler I, you will assist patients and referring offices with scheduling outpatient imaging appointments while providing excellent customer service.

Responsibilities include:

Manage a high-volume inbound call queue. Make outbound calls to schedule patients and follow up on outstanding orders. Schedule imaging appointments accurately based on physician orders, diagnoses, and exam requirements. Verify patient demographics, insurance information, referring-provider information, and order accuracy. Communicate with patients, referring offices, clinical staff, registration, and authorization teams. Meet established call-volume, productivity, attendance, and quality expectations. Maintain patient confidentiality and provide a professional, compassionate experience. Assist with additional scheduling and business-office responsibilities as needed.

Hybrid Work Opportunity:

This position will primarily be performed remotely after the required in-person training period has been successfully completed . Employees must be available to report to the Culpeper center for training, meetings, team activities, workflow needs, or whenever requested by leadership. Continued remote work is based on performance, productivity, attendance, and departmental needs.

Benefits:

We offer a comprehensive benefits package for eligible full-time employees, including: Competitive pay Quarterly bonus program Paid Time Off and holiday pay Medical, dental, vision, and prescription coverage Flexible Spending Account (FSA) 401(k) with company match Company-paid life insurance Short-term and long-term disability Employee Assistance Program Training and career-development opportunities

Career Growth:

We believe in providing opportunities for advancement and professional development: Scheduler I ? Scheduler II ? Business Office Supervisor ? Business Office Manager Join a team dedicated to providing an exceptional experience for patients, referring providers, and our community. Apply today to join UVA Outpatient Imaging Culpeper!