We are seeking an organized, detail-oriented Operations Assistant & Warranty Administrator to join our team. In this role, you will be assisting in daily crew management, while taking ownership of our warranty claims from start to finish. You will communicate between our clients, crews, and office to ensure seamless workflows, accurate record-keeping, and exceptional customer service.

Responsibilities:

Assist in setting up crews daily and ensuring they take proper materials for their jobs Print and organize daily paperwork for crews Visit active job sites to check on progress, address customer questions, help crews with plant placement, etc. Help unload plant deliveries and keep job material organized and labeled Check warranty claims by visiting job sites and determining whether it is within our warranty agreement, tracking warranty information and provide accurate details to ordering manager. Assist in installing warranty replacements either with another crew member or solo Keep an organized list of all ongoing and completed warranties using Microsoft office programs

Requirements:

Basic irrigation and plant knowledge Drivers License Ability to work independently and with a team Exceptional customer service skills Bilingual a plus Great communication skills Comfortable with basic computer programs- Microsoft Excel being the main program

Pay:

$20.00 - $25.00 per hour

Benefits:

Employee discount Paid time off

Work Location:

In person