Job:

Repair Planner & Blueprinter Description:

Wallace Collision Center is seeking a Repair Planner & Blueprinter. While prior experience may be beneficial, it is not a requirement. Previous experience working as an estimator and experience/knowledge of CCC1 is a plus. This position requires terrific communication skills, in person with customers/insurance companies and telephone/email. A positive attitude and willingness to learn is an absolute must. Our team culture is of utmost importance and all are willing to help one another with any task/situation. We work in an extremely fast paced environment, requiring a constant reprioritization of tasks at hand. This position requires timely decision making and ability to make decisions that are best for the business at all times.

Job Profile:

Dress in an appropriate and professional manner, according to company policy
Possess excellent organization and communication skills
Be very outgoing and have ability to establish personal connection with customers/employees/suppliers
Keep customers updated throughout repair process
Have the ability to adapt to daily changing circumstances and needs of the business
Have excellent attitude and work well with entire staff at Wallace Collision Center
Possess ability to use all estimating systems, parts systems, and other software/hardware that collision center uses that applies to job (knowledge of computers, tablets, Microsoft Apps are a must)
Have basic math skills and ability to use calculator proficiently
Provide assistance in resolving customer concerns and or complaints
Maintain determined levels of CSI scores with various OEMS
Document each repair order according to company policy
Ability to communicate with insurance carriers and customers via email in a professional manner
Ability to prioritize tasks according to most critical to least critical
Ability to drive vehicles without restrictions
Ability to arrive to work on time, each and every day
Ability to identify damage from accident and damage that may have occurred prior to accident that is not related to a claim
Ability to review damages with customer
Ability to sell our business services and secure future repairs
Ability to learn quickly and retain information so it does not have to be repeated time and time again
Ability to take direction from multiple people -Knowledge of vehicles and parts

Job Type:

Full-time Pay:

$35,000.00 - $80,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Vision insurance

Shift:

8 hour shift

Work Days:

Monday to

Friday License/Certification:

Driver's License (Required) Ability to

Relocate:

Bristol, TN 37620: Relocate before starting work (Required)

Work Location:

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