Appointment Scheduling Specialist - Family Care 18444 Bring your passion to Texas Health so we are Better + Together •Work location: 757 E Us Hwy 80 Ste180, Forney Tx 75126 Work hours: Full-time, 40 hours weekly, Monday through Friday, 6:45am - 3:45pm Family Care 18444 highlights: Great work environment Collaborative team approach Fast paced Family care clinic Here's What You Need Education High School Diploma or equivalent (Required) Experience 2 years related experience in healthcare environment (Preferred) Previous Customer Service experience (Strongly Preferred) What You Will Do Responsible for answering phone calls and scheduling patient appointments. Conduct patient pre-certification to ensure coverage for appointments and medical care. Schedule tests, procedures, and referral appointments. Communicate with patients regarding appointments and instructions for procedures and tests. May collect fees such as co-pays / co-insurance. Gathers insurance information and patient personal data. Demonstrates positive professional customer service in all patient, staff, and visitor contacts. Performs other duties as assigned. Additional perks of being a Texas Health Physicians Group Appointment Scheduling Specialist Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits. Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice. Strong Unit Based Council (UBC). A supportive, team environment with outstanding opportunities for growth. Learn more about our culture, benefits, and recent awards. Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org. #LI-JL1