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Ontime Home Health Services

VA Intake Coordinator / Scheduler - Home Health Care

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What they do

A Scheduler or Operations Coordinator provides scheduling and logistical support for an office, company or organization. May specialize in scheduling required for production or for administrative work.

$50,572 / year median in Texas

+13% projected growth

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Job Description

VA Intake Coordinator / Scheduler - Home Health Care Ontime Home Health Services Rowlett, TX Job Details Full-time $17 - $19 an hour 1 hour ago Benefits Health insurance Dental insurance Paid time off Vision insurance Life insurance Qualifications Intake Allscripts Phone triage Faxing Full Job Description Schedule and appropriately document patient schedules in a timely manner. Provide effective communication to patients, staff members, other health care professionals, and referral sources. Communication Skills. Respond to agency and patient needs in a professional and creative manner. Demonstrate commitment, professional growth, and competency. Promote Agency philosophy and administrative policies to ensure the quality of care. Provides appropriate notification of schedule to an employee, client, contract agency, supervisor, and others as appropriate Completes documentation (paper or automated system) Responsible for monitoring and scheduling all clinician tasks and scheduling appropriately according to frequency and duration Responds to emergency calls and arranges schedules accordingly. Assigns Agency staff to clients as directed by the licensed professional staff, care plan and service request Assures employees receive complete and accurate directions and information about client needs as directed by licensed professional staff, care plans, and service request. Assist HR in disseminating the duties, Do's and Don'ts, and other policies to homemaker as mandated. Participates in the evaluation and performance review of field staff. Participates in determining hiring needs. Contact field personnel such as nurses, physical therapists, occupational therapists, and home health aides, homemaker and schedule appropriately skilled persons to staff the case. Answer, screen, Log In to report and forward incoming phone calls. Provide effective communication to patients, staff members, other health care professionals and Veterans Affairs. Respond to agency and patient needs in a professional and creative manner. Promote Agency philosophy and administrative policies to ensure quality of care. Assisting colleagues with other tasks. Take and relay messages between patients and homemakers. Effectively document patient demographics, pertinent medical history and insurance information in the patient Electronic Medical Record (EMR). Upload documents to HSRM (as needed)
POC, SN DC
Summary, PO, Therapy POC, Homemaker POC, and Homemaker Timesheets. Track documents requiring MD Signature on HSRM Obtain required documentation from referral sources prior to patient admission Contact field personnel such as nurses, physical therapists, occupational therapists and home health aides and schedule appropriately skilled persons to staff the case. Responsible for monitoring and scheduling all Skilled and Non-Skilled tasks and scheduling appropriately according to frequency and duration. Create Communication for any incidents between patients, homemakers, VA. Routinely checks for receipt of referrals on fax machine and voicemail. Accesses ECIN/Allscripts system to manage new referrals from facilities using the ECIN/Allscripts referral system. Communicates effectively with field staff when interacting with them concerning matters of scheduling and care coordination
Job Type:
Full-time Pay:
$17.00 - $19.00 per hour
Benefits:
Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person