VibrantCare Rehabilitation is seeking a career driven, detail oriented, individual for entry level Scheduling Specialist position. This is a great opportunity for someone who wants to get their foot in the door in a medical billing office.
NOT REMOTE
$14-$16/hr - FT w/ bens (Mon-Fri) Patient Scheduling
REQUIRED
Call Center (HIGH call volume 75-125 per shift)
PREFERRED
Essential Responsibilities, as assigned: Processes all incoming faxes and intake emails received. Sorts referrals, clinic correspondence such as plan of care, subpoena and/or medical records requests Logs and links patient referrals into the Referral Log Database. Scans miscellaneous correspondence into specific clinic folders on the network. Contacts all new patients that have been referred for PT/OT within 24 hours upon receipt of referral and schedules Initial Evaluation scheduled with specific clinic location. Records all attempts to contact the patient in the referral database. Makes second/third attempt calls patients that are not currently scheduled for initial evaluation Calls Initial Evaluation cancels/no shows in order to reschedule appointments Assists with Intake emails regarding clinic requests Scans and links insurance cards upon receipt from clinic and verifies that that the insurance verified matches the information on the insurances cards Meets productivity requirements established for each function within the department Answers telephones including clinic roll-over phone calls and directs incoming telephone calls. Performs other duties or special projects as assigned. Employment dates/job duties verified Background and reference (managers, supervisors and team leads) checks
Job Type:
Full-time Pay:
$14.00 - $16.00 per hour
Benefits:
Dental insurance Health insurance Paid time off Application Question(s): What percentage of your day was spent scheduling patients for medical appts? Approximately how many calls do you take and or make per shift? Please provide an explanation if your resume does not reflect daily high call volume experience. Please confirm you are aware there s no remote option and pay is $14-$16/hr. Please confirm you are aware we verify previous employment dates, titles etc. Inconsistencies could result in rescission of job offer.
Experience:
call center/ high call volume: 1 year (Preferred) Ability to