Outbound appt scheduler

• HVAC CSR

  Apex Clean Air
• 4.6 S Salt Lake, UT Job Details Full-time $17
• $24 an hour 4 hours ago Benefits Opportunities for advancement Qualifications Teamwork Attention to detail Time management Full Job Description About Us Apex Clean Air is a growing HVAC and Air Duct Cleaning company focused on providing great service and creating a positive experience for every customer.

We are looking for an ambitious, motivated, goal-oriented person to join our fast-paced scheduling team. This role is ideal for someone who enjoys talking to people, following up, working toward goals, and turning opportunities into booked appointments. This is not traditional cold calling. You will be working warm leads, existing customers, missed opportunities, open estimates, reschedules, and customers who have already shown interest in our services. If you are competitive, persistent, organized, and motivated by results, this may be a great fit. Our hours of operation are Monday-Saturday, 7:00 AM-7:00 PM . Your scheduled shift will fall within those days and times and may include Saturdays. What We Offer Supportive, team-oriented office environment Opportunity for growth, advancement, and raises Benefits eligibility after waiting period Professional training and coaching Clear daily and weekly goals Positive, fast-paced company culture Opportunity to directly impact company growth Primary Responsibilities The main focus of this position is outbound scheduling and customer follow-up .

You may be responsible for:

Making outbound calls to warm leads and existing customers Following up on new web leads and missed calls Reaching out to customers with open HVAC and duct-cleaning opportunities Following up on unscheduled estimates and previous inquiries Rescheduling canceled or missed appointments Working open schedule availability and helping fill technician schedules Calling customers quickly when new opportunities come in Asking the right questions to understand customer needs Confidently guiding customers toward a scheduled appointment Handling common objections and hesitation Responding to customer texts and emails Accurately documenting calls, notes, and follow-up activity Working toward daily and weekly appointment goals Taking ownership of assigned lead lists and follow-up tasks This Position Is About Results We are looking for someone who does not wait for opportunities to come to them.

You should enjoy:

Picking up the phone Working through lead lists Following up consistently Asking one more question Overcoming hesitation Competing against your own goals Keeping the schedule full Seeing your effort turn into booked appointments You must be comfortable being measured on performance and working toward clear scheduling goals. Skills & Qualifications The ideal candidate will have: Strong phone and communication skills Confidence speaking with customers A motivated and competitive mindset Strong follow-through Ability to stay focused and productive throughout the day Excellent organization and attention to detail Ability to handle objections professionally Strong time-management skills Ability to work independently while contributing to a team Dependability and punctuality Willingness to be coached and apply feedback Ability to learn HVAC and air-duct-cleaning services Previous appointment-setting, inside-sales, call-center, home-service, or customer-service experience is helpful but not required Our Ideal Candidate Is Ambitious

• wants to grow and improve Goal-Oriented
• motivated by numbers, appointments, and results Persistent
• does not give up after the first "not yet" Competitive
• enjoys working toward and exceeding goals Confident
• comfortable taking control of the conversation Organized
• keeps track of leads, follow-ups, and customer details Dependable
• shows up consistently and ready to work Coachability
• applies feedback and wants to improve Positive
• brings good energy even on a busy day Accountable
• takes ownership of results and assigned tasks Company Culture At Apex Clean Air, we believe in teamwork, accountability, growth, and doing the job right.

Our office is:

Goal-driven Fast-paced Positive Competitive Team-oriented Customer-focused Built on accountability and improvement We celebrate wins, track results, coach frequently, and expect everyone to contribute. Important Note Please apply only if you are reliable, motivated, and comfortable working toward performance goals . We are not looking for someone who simply wants to "answer phones." We are looking for someone who wants to find opportunities, work them, follow through, and book appointments . If you are hungry, coachable, and motivated by results, we would love to meet you.

Pay:

$17.00

• $24.

00 per hour

Work Location:

In person