Job description: About the

Role:

We are looking for hands-on, highly motivated Station Operations Specialists to join our team. This role oversees daily warehouse and transportation operations, manages delivery partner relationships, and optimizes station logistics processes.

Key Responsibilities DSP Management:

Onboard, negotiate contracts, and build strong partnerships with Delivery Service Partners (DSPs).

Operational Support:

Provide daily support to DSPs to resolve delivery bottlenecks and ensure smooth workflow.

Delivery Performance:

Track package status, ensure high on-time delivery rates, and drive customer satisfaction.

Compliance:

Ensure DSPs follow company policies, safety standards, and contractual obligations.

Process Optimization:

Analyze operational metrics to drive continuous improvements across station processes.

Requirements & Qualifications Experience:

Experience in logistics operations, warehouse management, or vendor/DSP management.

Shift Flexibility:

Able to work operational shift schedule: 6:00 AM - 2:00 PM.

Key Skills:

Strong negotiation, multi-tasking, communication, and problem-solving abilities in a fast-paced environment.

Systems & Tools:

Knowledge of logistics tools (WMS, TMS, ERP/AS400) and data analysis tools (Excel, SQL, Tableau) is a plus. Fluent in Mandarin is a bonus 【岗位职责】 负责评估、引入配送服务合作伙伴（DSP），并建立长期合作关系。 与DSP进行合同及服务价格谈判，确保获得高性价比的优质配送服务。 为DSP提供日常运营支持，解决问题，保障配送流程顺畅。 监控包裹配送状态，确保信息准确追踪与准时送达。 及时处理配送相关问题，以维持高水平的客户满意度。 分析运营绩效数据，识别流程改进机会。 确保DSP遵守公司政策、合同约定及行业标准。 与内部团队协作，共同制定并协调一致的配送策略。 【任职要求】 普通话与英语流利。 具备物流运营、供应商管理或相关领域经验（有DSP合作经验者优先）。 出色的谈判、沟通及解决问题能力。 能在快节奏环境中有效管理多项任务并确定优先顺序。 熟悉物流系统及行业法规者优先。 物流、供应链管理、数据分析、工程或相关专业教育背景者优先。

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Relocation assistance Vision insurance

Pay:

$21.00 - $23.00 per hour

Benefits:

401(k) 401(k) matching Health insurance Paid time off Vision insurance

Work Location:

In person