Overview We are seeking an energetic and highly organized scheduler to lead the daily operations of our dynamic office digital assistant system to promotes a positive workplace culture, and supports overall business scheduling efficiency. The ideal candidate will be proactive, detail-oriented, and possess excellent communication skills to coordinate multiple tasks effectively. Join us to help create a productive, welcoming space where teams can thrive and achieve their goals!

Key Responsibilities:



Phone Management:

Answer incoming calls promptly and professionally when needed providing information about our services and effectively handling customer inquiries. 

Service Coordination:

Schedule carpet cleaning services and coordinate with technicians to ensure timely execution of service requests. 

Customer Engagement:

Explain our water restoration services to potential customers, providing clear and accurate information to aid their decision-making process. 

Record Keeping:

Maintain accurate records of customer interactions, service requests, and scheduling, demonstrating high attention to detail. 

Collaboration:

Work collaboratively with the team to improve office processes and enhance customer service delivery. 

Adaptability:

Utilize various skills to address a broad range of tasks in a small office environment, demonstrating flexibility and resourcefulness.

Qualifications:

 Proven experience as a scheduler or in a similar administrative role.  Proficient in using Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.  Exceptional organizational and time-management skills, with the ability to prioritize tasks effectively.  Excellent communication skills, both written and verbal.  Attention to detail and high accuracy in record-keeping and financial tasks.  Ability to handle confidential information with integrity and discretion.  Experience in scheduling and coordinating appointments is desirable.  Experience in the restoration or service industry is a plus but not required. Why Join Us? At Chem Master, you will have the opportunity to work in a dynamic environment, contributing to a team dedicated to providing top-notch services. We offer competitive compensation, professional development opportunities, and a supportive work culture.

Pay:

$18.00 - $22.90 per hour

Benefits:

401(k) Employee assistance program Flexible schedule Paid time off People with a criminal record are encouraged to apply

Work Location:

In person