Job Overview Goin' Postal Madison is a friendly, established shipping, mailbox and print store on Hwy 72. We're hiring a reliable, detail-oriented associate to join our team. Our customers are neighbors shipping gifts to family, small businesses sending out orders, and people who need something done right the first time. You'll be the person who gets it right for them. What you'll do Help customers choose the best way to ship across USPS, UPS, FedEx and DHL, comparing price and delivery time Process domestic and international shipments, including customs paperwork (we train you) Pack items safely and check every package before it leaves the counter Serve mailbox customers and keep incoming and outgoing packages sorted and on time Handle copies, scanning, laminating and other basic print services Run the register and keep the store clean and welcoming What we're looking for Friendly and patient, including with customers who are stressed or in a hurry Accurate with addresses, labels and payments Able to follow procedures carefully and work independently once trained Comfortable learning computer-based shipping and register systems Able to lift up to 50 lb and stay on your feet for a full shift Available for some Saturday mornings Retail, shipping or customer service experience is a plus, not a requirement What you get Paid training on the job from day one A raise once you're working independently, and performance-based bonuses A path to Lead Associate and Store Manager Weekday-focused hours with flexible shifts (morning, afternoon or full day) Optional morning shifts on Saturdays for those who want it Real skills: multi-carrier and international shipping, Customs paperwork, Basic Printing and Office services, Customer service