We are looking for a reliable, detail-oriented person to join our front office and operations team. This position is ideal for someone who is organized, professional with customers, accurate with numbers and data entry, and willing to learn our order-entry, shipping, and freight processes. A major part of this role is entering customer orders accurately and working with our office, production, and warehouse teams to help move those orders from entry through completion and shipment. Although this is primarily a front office position, the employee will regularly work in the warehouse alongside the warehouse manager to verify orders, coordinate shipments, complete paperwork, and help resolve shipping or inventory questions. ## Responsibilities

• Enter and update customer orders accurately
• Review order quantities, pricing, measurements, and other numerical information
• Use basic math to verify quantities, totals, weights, dimensions, and shipping information
• Work with internal departments to move orders from entry through production and shipment
• Regularly coordinate with the warehouse manager in the warehouse
• Help coordinate inbound and outbound freight
• Prepare and complete shipping forms and other business documents accurately
• Learn and use common shipping and logistics terms, including:
• Less-than-truckload (LTL)
• Full truckload (FTL)
• Bill of lading (BOL)
• Freight class
• Pallet counts, weights, and dimensions
• Communicate order status, shipping details, and tracking information to customers
• Answer customer phone calls and emails professionally
• Follow up on open orders and shipments
• Maintain organized and accurate records
• Support other daily front office and operations tasks as needed ## Ideal Candidate
• Reliable, punctual, and organized
• Strong attention to detail
• Comfortable performing basic arithmetic
• Able to read instructions and complete forms accurately
• Has a basic understanding of logistics and shipping, or is willing and able to learn
• Able to learn order-entry procedures and follow established processes
• Good phone, email, and in-person communication skills
• Comfortable using computers and learning new systems
• Able to work effectively with office, production, and warehouse employees
• Comfortable regularly working in an active warehouse environment
• Customer service, office, order entry, logistics, shipping, or warehouse experience preferred
• Bilingual is a plus ## Benefits
• Full medical coverage for employee and family
• Profit-sharing 401(k)
• Paid vacation
• Quarterly bonus
• Life insurance
• Stable weekday schedule This is an important role supporting customer service, order entry, freight coordination, warehouse operations, and daily business activities.

We are looking for someone dependable who takes pride in accuracy, communicates well, and wants to become a long-term part of our team.

Pay:

$48,000.00

• $56,000.

00 per year

Benefits:

401(k) Health insurance Life insurance Paid time off Retirement plan

Work Location:

In person