Chipton-Ross is seeking a Shipping Associate II for a contract opportunity in Batesville, IN.

BASIC QUALIFICATIONS

(REQUIRED

SKILLS/EXPERIENCE

):

Global Trade Knowledge:

Familiarity with Incoterms (e.g., FOB, CIF, DDP), Harmonized System (HS) codes, and export/import regulations.

Systems Proficiency:

Knowledge of Windows, MS Word, Excel, Outlook, JD Edwards systems, Adobe Acrobat, Kofax, FedEx Ship manager, and UPS WorldShip.

Problem Solving:

Ability to quickly troubleshoot shipping delays, port holds, and supply chain disruptions.

Communication:

Multilingual skills and ability to coordinate clearly with cross-functional teams, overseas vendors, and international clients.

• Excellent interpersonal communication skills with the ability to interact with freight companies and internal operation department personnel.
• Ability to comprehend and clearly communicate via email with customers, freight companies and internal individuals, all which use English as a second language.
• Sound judgment and strong analytical skills.
• Ability to read and understand legal terms and conditions.
• Proven ability to multi-task in a fast paced, high pressure, changing environment, with minimal day to day supervision.
• Knowledge of Windows, MS Word, Excel, Outlook, JD Edwards systems, Adobe Acrobat, Kofax, FedEx Shipmanager, and UPS WorldShip.
• Strong willingness to stay current on United States Export Administration Regulations.
• Knowledge of Department of Transportation regulations.

POSITION RESPONSIBILITIES

• Picking, packing, shipping of international customer orders.

Cross-Border Documentation:

Prepare and verify commercial invoices, certificates of origin, and customs declarations to avoid border delays and unexpected duties.

Carrier Coordination:

Book and track international shipments via air, sea, or land freight. Communicate directly with freight forwarders to ensure on-time deliveries.

Order Processing:

Oversee end-to-end order lifecycles—from order entry to shipment notifications—across multiple currencies and time zones.

• Manages customer requested shipping and tracking information.
• Ensure all USA and foreign customs Export/Import requirements are met, including United States Export Administration Regulations, determining Export Control Classification Numbers (ECCN) for Baxter Products.
• Responsible for reviewing customer shipping Instructions and following them to ensure customer satisfaction.
• Prepare all Exports Documentation for overseas orders required by USA and foreign freight companies
• Creating and modifying customer invoices daily using Adobe Acrobat or Kofax software.
• Identify and resolve issues with carriers.
• Escalate issues that cannot be resolved themselves to warehouse supervisor.

PREFERRED QUALIFICATIONS

(DESIRED

SKILLS/EXPERIENCE

):

• Preferred Certification but not required; Certified Export Specialist (CES) Certification Program; International Air Transport Association Dangerous Goods Regulations.

REQUIRED EDUCATION

• Accredited High School Diploma or

GED. WORK HOURS

• Full-Time- Monday- Friday 07:00am-03:30pm