Get to know East Penn! East Penn is a stable, essential employer, and has been voted one of the Best Places to Work in PA for 22 years! At East Penn, our employees are our culture; our employees will always be the heart of the company. We are a private, family-owned enterprise committed to cultivating an atmosphere that honors the contributions of everyone. We want our employees to have long-term careers, and many do. More than 38% of our workforce has over a decade of service. Our open-door management policy, comprehensive benefits package, employee appreciation and recognition events, and career advancement opportunities are just some of the ways we show our employees how incredibly valued they are.
EOE/VEVRAA
East Penn is an Equal Opportunity Employer. You will receive consideration for employment without regard to race, color, religion, age, sex, national origin, marital status, pregnancy, genetics, sexual orientation, gender identity or expression, disability or protected veteran status, or any other characteristic protected by federal, state or local laws Overview East Penn Manufacturing is seeking a detail-oriented and organized Shipping Support Clerk to provide administrative and operational support for shipping activities at our Maidencreek facility. This position serves as a key point of contact for carriers, drivers, and internal departments, helping ensure accurate documentation, efficient communication, and timely shipment processing. Responsibilities Answer incoming phone calls and communicate with carriers, drivers, and internal personnel regarding shipping activities. Contact carriers to coordinate shipment scheduling, appointments, and transportation needs. Print loading copies and sort/distribute documentation to appropriate locations. Assist common carriers and drivers by completing and processing required shipping paperwork. Monitor shipping boards to ensure products are prepared and available for scheduled shipments. Review finished load reports and verify accuracy against loading copies and shipping documentation. Complete required paperwork and reports for DEKA truck shipments. Support yard jockey operations by providing trailer assignments, dock locations, and shipment information. Prepare, maintain, and file shipping paperwork, reports, and related records. Ensure all shipping documentation is completed accurately and in a timely manner. Work closely with Shipping, Transportation, and Warehouse personnel to support daily operations. Perform other duties and responsibilities as assigned by management. Qualifications Education Requirements High School Diploma or GED required. Qualifications & Skills Reading Requirements Basic reading skills required. Mathematical Skills Basic math skills including: Addition Subtraction Multiplication Division Computer Skills Basic computer skills required. Experience or ability to work with: Personal Computer (PC) Mainframe systems Microsoft Word Microsoft Excel Reasoning Skills Ability to evaluate information, identify discrepancies, and make sound decisions regarding shipping documentation and processes. Communication Skills Good verbal and written communication skills. Good telephone skills. Ability to communicate effectively with carriers, drivers, customers, and internal departments. Preferred Qualifications Previous clerical, administrative, transportation, logistics, shipping, or warehouse support experience preferred. Strong organizational skills and attention to detail. Ability to prioritize multiple tasks in a fast-paced environment. Dependable attendance and strong work ethic. Ability to work independently and as part of a team. East Penn Benefits East Penn offers excellent benefits: Competitive compensation Group insurance that includes medical, dental, vision, and prescription coverage 401K savings plan Annual bonus 9 paid holidays and 10 paid vacation days Employee assistance programs Fitness Discounts Promotional opportunities Safety Glasses, Safety Shoes, and Uniform provided or reimbursed by the company.
