Account Manager Woods & Co. Recruitment Pty Ltd - 5.0 East Hartford, CT Job Details Full-time $130,000 - $150,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Data integrity assurance Data analysis reporting Process improvement standards implementation Standard Operating Procedures (SOPs) implementation Program development Employee relationship building Government contract management experience Operational excellence initiatives Standard operating procedures (SOPs) Project stakeholder communication Full Job Description Account Manager | East Hartford, CT Join a mission-driven tech company saving lives on America's roads. Woods & Co is proud to be partnering with a global technology company with offices across Australia, the US, the UK, and New Zealand, in their search for a senior Account Manager to lead their Connecticut program. Since 2018, this organization has been developing world-leading imaging and AI technology to reduce road fatalities and injuries caused by distracted driving — and this role sits right at the heart of that mission. This is a full-time, salaried position reporting to the General Manager, US. It's an established role within the business — the previous Account Manager has moved on, opening up the opportunity for a strong "farmer" to step in and continue growing an already valuable government relationship. The Role This is a key management position responsible for the successful, end-to-end delivery of the Connecticut program — operations, reporting, maintenance, and governance — while acting as the primary client interface. You'll define and refine service delivery strategy, keep safety and quality front and center, and make sure the customer experience stays best-in-class. As a senior farmer in this seat, you'll be focused on deepening and growing an existing account relationship rather than net-new business development. If you love owning a program from planning through delivery and thrive on strong relationships (internal and external), this one's for you. What's In It For You? Base salary of $130,000-$150,000 Incentive plan of up to $5,000 for the sale of additional technology assets Medical, dental, and vision coverage 401(k) Paid time off Join a company guided by five core values — Impact, Collaboration, Integrity, Care, and Delivery Work alongside some of the sharpest minds in road safety tech Be part of a real, measurable mission: saving lives and preventing injuries in communities across the globe Take ownership of a high-visibility, established program with genuine influence over strategy and delivery What Do You Do? Lead and manage the day-to-day Connecticut program as the key client point of contact Drive strategic resource planning decisions and resolve competing priorities Ensure timely delivery of all contractual obligations to the highest safety and quality standards Identify and grow opportunities within the existing account, including the sale of additional technology assets Champion continuous improvement across safety, quality, and cost Analyze program data to build reports that track performance, KPIs, and deliverables Manage project timelines and risks, including daily, weekly, and monthly reporting to executives and the customer Operate in line with established

ISO 9001, ISO 45001, ISO/IEC

27001, and

ISO 14001

systems What Do You Need? Experience managing government contracts is essential Ideally, experience in technology-enabled service delivery, road safety, enforcement, or government technology programs A track record of strong program governance — planning, execution, stakeholder engagement, and reporting Comfort with technical/operational systems, maintenance, and performance metrics Experience building or improving SOPs and driving continuous improvement Sharp analytical skills with a genuine focus on data integrity Familiarity with ISO-certified management systems is a plus A Few Practicalities Based in Connecticut, or within around an hour of East Hartford Must be willing to pass a police and driving history check (plus any additional client-required checks) Occasional national travel at short notice As a global company, some early mornings, evenings, or weekends may be required To learn more about this opportunity, contact Sam at +1 (718) 610-9166 or email . Woods & Co Recruitment is committed to creating a diverse, equitable, and inclusive workforce that values and celebrates all backgrounds and experiences. We are an equal-opportunity employer and do not discriminate on the basis of race, religion, color, nationality, gender identity/expression, sexual orientation, age, marital status, veteran status, or disability.