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Masterson Staffing

Shipping and SCM Analyst Support Staff

Entry-Level JobVerifiedNo experience needed

Career Insights for Delivery Manager

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Based on Michigan data

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What they do

A Delivery Manager is responsible for delivery scheduling, delivery of products, tracking deliveries, and following up with clients. May involve managing associated logistics and delivery staff members.

$89,665 / year median in Michigan

+5% projected growth

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Job Description

PRIMARY FUNCTIONS
1. Material flow monitoring and inventory management 2. Shipment preparation and delivery 3. Logistics 4. Customer-service and support 5.
Others:
Including but not limited to assistance to TAC Warehouse and TAC Accounting Unit
GENERAL FUNCTIONS AND RESPONSIBILITIES
1.
Material Flow Monitoring and Inventory Management:
  • EDI releases/Manual ReleasesPOs/ monitoring and requirement updating
  • DELFOR data downloading, validation, monitoring and management
  • Material requirement reporting (issuance of PO/Urgent List) and follow-up to HQ
  • Requirement Identification and validation with customer
  • In-transit material tracking and monitoring
  • container delivery monitoring and coordination
  • Issuance of PO and inbound-outbound delivery monitoring with sub-suppliers
  • material requirement control for any changes in release
  • material breakpoint setting coordination and control (new part and obsolete list)
  • material delivery discrepancy coordination and reporting
  • confirmation of ending req or carried-over materials with customer and reporting to management 2. Shipment preparation and delivery
  • preparation of regular shipment and expedite shipments
  • printing of regular/special labels (customer requirement)
  • preparation of commercial invoices to customers outside US (Mexico, Canada, GM Europe)
  • provision of special labels, T/L BOLs and special pick up arrangements for warehouse staff
  • submission of ASNs 3. Logistics
  • confirmation with customer to setup pick-up/call-in pick up
  • milk-run weekly confirmation/bulletin monitoring
  • on-line setup of shipment/pick-up (Central Transport, USF Holland, Fedex, UPS, EL Hollingsworth)
  • communicate any issues with milk-run dispatch team (delays, rescue truck etc.)
  • scheduling for containers/forwarder pick-ups and delivery
  • resolve issues on wrong pick-up/delivery 4. Customer Service and Support
  • PO and order confirmation
  • facilitate/coordinate expedite shipment request
  • facilitate increase req and recover past dues/under shipments
  • provide response to request (Country of Origin Affidavit, NAFTA Certificates, GM 1738i, parts validation, accum, supplier contact info, pull-ahead scheduling, customer surveys, delivery issues)