Warehouse Manager Crows Truck Center

• 5.0 Memphis, TN Job Details Full-time $50,000
• $65,000 a year 22 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Life insurance Qualifications Customer communication Teamwork Customer returns handling Team development Warehouse experience Delegation Time management Full Job Description The Parts Warehouse Manager is responsible for the overall organization, efficiency, accuracy, and performance of the parts warehouse and shipping operation.

This position leads the warehouse team and ensures parts are received, stocked, picked, packaged, shipped, and delivered accurately and efficiently. The Parts Warehouse Manager plays a critical role in supporting the Parts Department, Service Department, Sales Department, and customers by ensuring the right parts are available and moving through the operation quickly and accurately. This position requires a hands-on leader who takes ownership, holds the team accountable, identifies opportunities for improvement, and understands that everything we do ultimately impacts the customer experience. Key Responsibilities Warehouse Operations Oversee the day-to-day operation of the parts warehouse and shipping department. Maintain a clean, organized, safe, and professional warehouse environment. Ensure parts are properly received, inspected, labeled, stocked, and located. Oversee accurate picking, packing, and shipping of customer and internal orders. Ensure orders are processed efficiently and shipped within expected timelines. Coordinate daily shipping activity and prioritize urgent or time-sensitive orders. Ensure proper handling of cores, returns, warranty parts, and damaged shipments. Maintain accurate inventory locations and warehouse records. Inventory Management Assist with maintaining inventory accuracy through regular cycle counts and physical inventories. Identify inventory discrepancies and work with the Parts Manager to resolve them. Monitor inventory organization and identify obsolete, damaged, or slow-moving parts. Ensure proper rotation and storage of inventory. Develop and maintain efficient warehouse layouts and stocking locations. Help minimize inventory loss, damage, and unnecessary handling. Team Leadership Lead, train, coach, and develop warehouse employees. Establish clear expectations for productivity, accuracy, safety, and professionalism. Hold employees accountable for performance and adherence to company procedures. Assign daily responsibilities and manage workflow based on business needs. Promote teamwork and effective communication between the warehouse, front counter, back counter, service, and shipping operations. Lead by example with a positive, professional, and customer-focused attitude. Customer Experience Understand that warehouse performance directly impacts the customer's experience. Ensure customer orders are accurate, complete, properly packaged, and shipped on time. Quickly address errors or delays and communicate issues to the appropriate team members. Support the Parts Department in providing dependable service to customers. Maintain a professional appearance and environment that reflects the standards of Crows Truck Center. Continuous Improvement Identify opportunities to improve warehouse processes, efficiency, accuracy, and productivity. Help develop and implement standard operating procedures. Measure and improve warehouse performance. Look for ways to reduce unnecessary movement, handling, errors, and delays. Encourage employees to bring forward ideas and solutions. Support the company's commitment to Continuous Improvement (CI) . Performance Expectations Success in this position will be measured by: Inventory accuracy Order accuracy Shipping accuracy and timeliness Warehouse organization and cleanliness Employee productivity Safety performance Reduction of errors and returns Customer satisfaction Team communication and accountability Continuous improvement of warehouse processes Qualifications Previous warehouse, parts, distribution, or heavy-duty truck parts experience preferred. Previous leadership or supervisory experience preferred. Strong organizational and time-management skills. Ability to prioritize multiple tasks in a fast-paced environment. Strong attention to detail and accuracy. Ability to communicate effectively with employees, management, vendors, and customers. Basic computer skills and ability to learn company-specific parts and inventory systems. Ability to safely lift and move heavy parts and packages as required. Heavy-duty truck parts knowledge is a plus. Leadership Characteristics The ideal candidate is: Accountable

• Takes ownership and follows through. Organized
• Keeps people, parts, and processes moving efficiently. Dependable
• Does what they say they will do. Proactive
• Identifies problems before they become bigger problems. Customer-focused
• Understands the impact of every warehouse decision on the customer. Team-oriented
• Builds a culture of cooperation and respect. Detail-oriented
• Understands that accuracy matters. Solution-focused
• Brings solutions, not just problems. Safety-minded
• Makes safety a daily priority. Improvement-minded
• Always looks for a better way.

Crows Standard The Parts Warehouse Manager is expected to help create a warehouse operation that is organized, accurate, efficient, safe, and professional . We believe our reputation is built on what we do every day—not just when someone is watching. The Warehouse Manager is responsible for setting that standard with the team and ensuring that dependable people deliver powerful solutions.

Our goal is simple:

Get the right part to the right place, at the right time, every time. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type:

Full-time Pay:

$50,000.00

• $65,000.

00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person