Job Purpose:

Primary function of the job is to provide day-to-day supervision and administrative representation for dispatch, while also performing general dispatch duties to support the department.

Essential Duties and Responsibilities:

The On-Site Supervisor provides guidance for their location managing workflow/task execution and the integration of all functions to the site. Acts as first line supervisor for designated dispatch staff. Monitors and validates the accuracy of entries into the TMW TruckMate system, including filing and maintaining paperwork associated with TMW entries. Takes emergency and non-emergency requests for assistance, dispatching appropriate unit and maintaining contact with responding units to gather and supply information. Provides assistance to all dispatch related matters Will cover any open shift or person when necessary to cover for staff due to unexpected occurrences, etc. Maintains on-going communication and coordination of activities between Dispatch and all carrier transportation needs including WCDI Management and in some cases Customer (Trader Joe's) May perform other support staff functions as requested by manager.

Required Skills/Abilities:

Ability to work graveyard hours, weekends, holidays, and OT- flexibility of schedule is a must Demonstrated leadership abilities, with experience in coaching, counseling and conflict resolution. Exceptional organizational and time management skills. Ability to manage stress in self and others within a fast-paced environment, adapting readily to change. Requires proficiency in Word, Excel, Outlook, and related applications. Have (TMS) Transportation Management Systems software knowledge related to load processing, quote request, shipment tracking, etc. Preferred experience with TruckMate, PC Miler, Fleetmatics, RoadNet, or related systems. Must have strong analytical skills, including the ability to extract, compile and analyze data. Proficiency in English grammar, spelling, punctuation, and simple mathematical functions such as addition, subtraction, multiplication, division, percentages, ratios, etc. Advanced knowledge related to the department functions Ability to detect errors, determine causes, and make corrections as appropriate

Initials:

_________ Interpersonal skills necessary to develop and maintain effective and appropriate working relationships with customers, co-workers, and representatives of other agencies. Must be able to interact with all levels of upper management and have excellent written and verbal communication skills, bilingual is a plus. Must be able to manage and lead a diverse workforce. Education and/or

Experience:

High School Diploma or G.E.D. supplemented by advanced college coursework in data processing or related field. Two to four years of directly related experience. A combination of education and experience may substitute if there is demonstrated knowledge ability and skills to perform the work. Understanding of DOT rules and regulations, vehicle weight capacity and load spec's, etc.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to 30 pounds at a time. Must be able to work standing up or sitting down for long periods of time. Climbing Stairs Must be able to traverse and access all areas of a warehouse environment. Must be able to work in a Distribution Center environment with a variation of temperatures. Disclaimer This position description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. Employee may be asked to perform other duties as assigned. TOLL-1

Pay:

$50,000.00 - $52,000.00 per year

Benefits:

Flexible schedule

Work Location:

In person