POSITION

DESCRIPTIONThe Receiving & Inventory Manager (RIM) oversees the receiving and inventory of all incoming shipments to the company. The RIM supports the coordination and facilitation of inbound and third-party shipments. In the receiving process the RIM is responsible for ensuring all receivables are not damaged, tracked, inventoried and notifications are managed to ordering teams. This position performs various functions to ensure the organization adheres to all laws guiding its logistics operations.

POSITION REQUIREMENTS

High school diploma (or GED); Associate degree preferred.

Three years customer service experience in a service-related industry.

Two to three years of experience in inventory management and logistics of shipping products domestic and global.

Strong Computer skills including with MS Windows, MS Office (Word, Excel, and PowerPoint).Strong working knowledge of mail machines, UPS computer and Federal Express software.

Meet International Air Transportation Association (IATA) certification training requirements for shipping Lithium Metal and Lithium Ion Batteries.

Strong knowledge of postal, UPS and Federal Express regulations.

Strong working knowledge of Domestic and International shipping regulations as they pertain to the Department of Commerce import and export of goods.

Strong organizational and time management skills.

Effective basic negotiation skills.

Strong interpersonal skills, ability to interact with others in a team situation.

Ability to analyze, problem solve and recognize process improvement opportunities. Ability to do heavy lifting up to 50 pounds.

While performing the duties of this job, the employee is regularly required to stand, walk, and sit for extended periods over a full shift. Ability to understand both internal and external client needs and how these needs relate to overall customer satisfaction.

Ability to listen, understand and respond to external and internal customers needs in a timely manner; customer service experience in a service-related industry preferred.

Ability to work the time necessary to complete projects and/or meet deadlines.

ABOUT ITA GROUPITA

Group is an employee-owned engagement and loyalty company that provides data-driven solutions designed to uniquely motivate and inspire our clients employees, channel partners and customers. Creating engaging employee experiences is at the heart of what we do and who we are, and we continuously evaluate our team member benefits to ensure our team members are cared for. We offer an array of competitive benefits, including healthy retirement contributions, health, dental and vision insurance, paid parental leave, flexible work arrangements, Volunteer Time Off, paid sabbaticals, anniversary awards and more! Come join our team, recently recognized by several top organizations as a Great Place to Work. ITA Group is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.