Operations Manager - Logistics AP Search Greensboro, NC Job Details Full-time $60,000 - $75,000 a year 7 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Vendor relationship building Customer communication Teamwork Microsoft Excel Customer relationship building Microsoft Outlook Word embeddings Transportation management Bachelor's degree Customer relationship management Data interpretation Process management Full Job Description Summary The Operations Manager leads daily logistics operations, ensures customer satisfaction, and drives team performance across client accounts. This role oversees people, processes, and service delivery while resolving transportation challenges and improving workflow efficiency. The ideal candidate builds strong relationships, supports continuous improvement, and delivers reliable operational execution aligned with customer goals. Key Responsibilities Operational oversight — Manage daily operations, team workload, and performance expectations. Process improvement — Partner with analytics to enhance workflows and strengthen client supply chains. Relationship management — Build and maintain strong relationships with customers, carriers, and suppliers. Industry collaboration — Work with logistics professionals to apply best practices and refine internal processes. Service delivery — Provide accurate updates, timely responses, and high‑quality operational support. Performance monitoring — Use KPI dashboards to guide daily decisions and improve outcomes. Issue resolution — Address transportation challenges quickly and implement effective solutions. Workflow optimization — Remove bottlenecks, streamline processes, and reduce operating costs. What You Need to Succeed Bachelor's degree or equivalent experience in logistics, supply chain, business, or related fields Experience in transportation, logistics, or supply chain operations Strong communication, organizational, and problem‑solving skills Ability to manage multiple priorities in a fast‑paced environment High attention to detail and accuracy Proficiency in Microsoft Office (Word, Excel, Outlook) Ability to analyze data, think critically, and solve problems Strong written and verbal communication skills Ability to work independently and collaboratively under deadlines Proven ability to build relationships with internal and external stakeholders Self‑motivated, detail‑oriented, and results‑driven Pay & Benefits We offer competitive compensation and a generous benefits package, including full health insurance (medical, dental, and vision), 401(k), legal insurance, identity theft protection, life insurance, disability, and unlimited paid-time-off (PTO).

Pay:

$60,000.00 - $75,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person